Technical Support Specialist

2 weeks ago


Jackson, United States Elegant Enterprise-Wide Solutions Full time

REQUIRED SKILLS/EXPERIENCE

# YEARS

Microsoft Active Directory 2012 R2 (or higher) experience

2 years

Microsoft Exchange 2013 (or higher) experience

2 years

Microsoft Server 2016 (or higher) experience

2 years

Routing and switching experience

3 years

Google G Suite and/or Microsoft Office 365

2 years

Microsoft Azure Active Directory and Intune

2 years

Experience implementing audio-visual communications (video conferencing) using H.323 protocol

1 year

Experience developing and delivering technical training in a classroom setting

2 years

Project management experience for hardware and software implementation projects

2 years

WAN, LAN and network design experience, including development of layouts and specifications

2 years

Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)

3 years

Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration

3 years

Microsoft Windows 10 and 11 experience

6 months

Mac OS 10.11 or higher

2 years

Microsoft SQL Server 2012 or higher

2 years

Server and workstation virtualization experience

3 years

Firewall configuration experience

3 years

Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc.

2 years

Experience in setting up and managing a web filter for devices on and off campus

2 years

Experience in implementing remote support solutions for devices on or off campus

2 years

Wireless/Wi-Fi Networking Experience

2 Years

Ability to interact with functional users and technical staff regarding business and information technology needs

No minimum requirement specified

Ability to listen and solve problems

No minimum requirement specified

Ability to create and maintain documentation

No minimum requirement specified

Ability to quickly and efficiently manage multiple tasks and projects

No minimum requirement specified

Ability to effectively work with team members in multiple geographic locations throughout Mississippi

No minimum requirement specified



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