Engineer - Network and Technical Support Engineer
2 weeks ago
The following is a range of anticipated tasks to be performed:
- Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.
- Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
- Make recommendations for modifications and enhancements to networks.
- Assist in developing criteria for utilization of network monitoring software.
- Assist in developing methods and criteria for network traffic data collection and analysis.
- Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
- Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
- Provide assistance in managing e-mail servers, including archival of e-mail and spam management.
- Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.
- Provide assistance with server upgrades and consolidation.
- Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
- Support and troubleshoot video conferencing solutions.
- Assist school districts during their long-range technology planning efforts.
- Provide network security assessments.
- The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
REQUIRED CERTIFICATION(S):
- Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus
- Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
- Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
- Microsoft Active Directory 2012 R2 (or higher) experience 2 years
- Microsoft Exchange 2013 (or higher) experience 2 years
- Microsoft Server 2016 (or higher) experience 2 years
- Routing and switching experience 3 years
- Google G Suite and/or Microsoft Office 365 2 years
- Microsoft Azure Active Directory and Intune 2 years
- Experience implementing audio-visual communications (video conferencing) using H.323 protocol 1 year
- Experience developing and delivering technical training in a classroom setting 2 years
- Project management experience for hardware and software implementation projects 2 years
- WAN, LAN and network design experience, including development of layouts and specifications 2 years
- Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) 3 years
- Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years
- Microsoft Windows 10 and 11 experience 6 months
- Mac OS 10.11 or higher 2 years
- Microsoft SQL Server 2012 or higher 2 years
- Server and workstation virtualization experience 3 years
- Firewall configuration experience 3 years
- Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin
- Console, Intune for Education, JAMF, etc. 2 years
- Experience in setting up and managing a web filter for devices on and off campus 2 years
- Experience in implementing remote support solutions for devices on or off campus 2 years
- Wireless/Wi-Fi Networking Experience 2 Years
- Ability to interact with functional users and technical staff regarding business and information technology needs No minimum requirement specified
- Ability to listen and solve problems No minimum requirement specified
- Ability to create and maintain documentation No minimum requirement specified
- Ability to quickly and efficiently manage multiple tasks and projects No minimum requirement specified
- Ability to effectively work with team members in multiple geographic locations throughout Mississippi No minimum requirement specified
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