Engineer - Network and Technical Support Engineer
2 weeks ago
SCOPE OF WORK
The following is a range of anticipated tasks to be performed:
• Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.
• ssist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
• Make recommendations for modifications and enhancements to networks.
• ssist in developing criteria for utilization of network monitoring software.
• ssist in developing methods and criteria for network traffic data collection and analysis.
• ssist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
• Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
• Provide assistance in managing e-mail servers, including archival of e-mail and spam management.
• Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.
• Provide assistance with server upgrades and consolidation.
• Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
• Support and troubleshoot video conferencing solutions.
• ssist school districts during their long-range technology planning efforts.
• Provide network security assessments.
• The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
Education: Bachelors Degree
Certifications:
• Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus
• Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
• Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
Required Skills & Experience:
Skills Required Years of Experience ctual Years of Experience
Microsoft Active Directory 2012 R2 (or higher) experience 2 years
Microsoft Exchange 2013 (or higher) experience 2 years
Microsoft Server 2016 (or higher) experience 2 years
Routing and switching experience 3 years
Google G Suite and/or Microsoft Office 365 2 years
Microsoft Azure Active Directory and Intune 2 years
Experience implementing audio-visual communications (video conferencing) using H.323 protocol 1 year
Experience developing and delivering technical training in a classroom setting 2 years
Project management experience for hardware and software implementation projects 2 years
WAN, LAN and network design experience, including development of layouts and specifications 2 years
Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) 3 years
Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years
Microsoft Windows 10 and 11 experience 6 months
Mac OS 10.11 or higher 2 years
Microsoft SQL Server 2012 or higher 2 years
Server and workstation virtualization experience 3 years
Firewall configuration experience 3 years
Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc. 2 years
Experience in setting up and managing a web filter for devices on and off campus 2 years
Experience in implementing remote support solutions for devices on or off campus 2 years
Wireless/Wi-Fi Networking Experience 2 Years
Ability to interact with functional users and technical staff regarding business and information technology needs No Min
Ability to listen and solve problems No Min
Ability to create and maintain documentation No Min
Ability to quickly and efficiently manage multiple tasks and projects No Min
Ability to effectively work with team members in multiple geographic locations throughout Mississippi No Min
Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.
• First/last name of reference
• Title
• Company Name
• Job title of contractor while reporting to this supervisor/manager
• Telephone number
• Email Address (if available)
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