Front-Desk Coordinator

2 months ago


Tampa, United States Clinical Professional Connections Full time
Job Title: Front-Desk Coordinator
Location: Tampa, FL

Company:Heart and Vascular Associates of Tampa

Position: Front Desk Coordinator (Busy Cardiology Practice)

We are looking for a highly organized and proactive individual to join our team as a Front Desk Coordinator. In this role, you'll seamlessly step into a fast-paced, dynamic environment and take full ownership of front desk operations. As the first point of contact for patients and visitors, you will be responsible for creating a warm, welcoming atmosphere upon arrival.

Key Responsibilities:
  • Maintain a clean, organized, and well-stocked waiting room.
  • Greet all patients and visitors with professionalism and a friendly attitude.
  • Answer phones, address inquiries, and route calls efficiently.
  • Accurately schedule patient appointments.
  • Process referrals and pre-authorizations for patient care.
  • Collect co-pays and outstanding balances at the time of service.
  • Ensure the waiting area remains tidy and stocked with beverages.
  • Keep patient information up to date and accurate in the system.
  • Collaborate with clinical and administrative teams for smooth patient flow.
  • Schedule follow-up appointments for patients seen in the hospital.
  • Perform additional duties as assigned by the supervisor.
Qualifications:
  • Prior experience in a medical office or cardiology practice is preferred.
  • Strong multitasking skills and the ability to thrive in a fast-paced environment.
  • Ability to cross-train in various administrative tasks, including referrals and authorizations.
  • Excellent verbal and written communication skills.
  • A professional, friendly demeanor with exceptional customer service abilities.
  • Proficient with scheduling software and office technology.
  • Discretion in handling sensitive information and adherence to HIPAA guidelines.
  • Familiarity with Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • Knowledge of EClinicalWorks EMR system is a plus.
Compensation:
  • Hourly rate: $16.00 - $19.00 per hour

If you're a detail-oriented professional who thrives in a busy medical office and has a passion for patient care, we encourage you to apply
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