Guest Service Host

2 months ago

Chesterfield, United States Drury Hotels Full time

Guest Service Host page is loaded **Guest Service Host**

**Guest Service Host**

locationsChesterfield, MO time typeFull time posted onPosted Today job requisition idR10912 Position starts at $15.50 per hourProperty Location:

Chesterfield Center East - Chesterfield, Missouri 63017**YOU BELONG AT DRURY HOTELS.**

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

**WHAT YOU CAN EXPECT FROM US**

**So. Much. More.**

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

* *Incentives -* Quarterly bonuses up to $1600/year (we succeed together) based on hotel results

* *Work-life-balance* Flexible scheduling, paid time off, hotel discounts and free room nights

* *Career growth -* Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

* *Health and well-being -* Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

* *Retirement -* Company-matched 401(k)

* *Award-winning* - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record)

**BASIC FUNCTION**:

As a Drury owned and operated franchise, the Hyatt Place Gallery Host provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk and Gallery related functions including but not limited to checking guests in and out and promoting and preparing food service menu items for breakfast, lunch, and dinner. Responsible for promoting and serving gallery items within bakery, snack, and beverage area, bartending, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc. Maintains a high standard of integrity, service and hospitality at all times to promote the Hyatt culture with customers and co-workers.

**GENERAL KNOWLEDGE, SKILL AND ABILITY:**

Requires ability to take written and verbal direction in English and speak English clearly. Requires the ability to relate to the public in a warm, friendly manner. Requires the ability to pay attention to detail and handle multiple tasks simultaneously. Requires thorough knowledge of Drury Hotels policies and procedures. Requires the ability to handle money, make change, and utilize office machines in normal day to day activities. Must be willing to and have the ability to work alone as scheduled.

**Rise. Shine. Work Happy. Apply Now.**

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. Thats the Drury Way. Our 5,000 team members work togetheracross 150 hotels in 26 statesto make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

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