Support Service Specialist

5 months ago

Troy, United States Greening Youth Foundation Full time

This program is a rigorous work and learning experience that provides exposure to the Forest Service, development and training opportunities, and the opportunity to make a lasting impression on generations to come. This position requires a detailed oriented and self-motivated individual. This position is located on a Forest Service unit and is responsible for providing the public with outstanding customer service at Uwharrie District Office.

Duties:

  • Responsible for ensuring front desk coverage is maintained during normal business hours. This may include options such as hiring short term help, volunteers, interns, contractors, or other staff available on the district.
  • Responsible for oversight of all front desk operations including supervision of POSS sales, security of passes and other accountable property, and providing customer service to the public, partners and USFS staff.
  • Responsible for oversight of employee check-in/out sheet and radio communication with district staff. Immediately notifies DR and/or supervisor when employees have failed to report in on time.
  • Responsible for ensuring timely counting and deposit of collections from campgrounds and vendors through coordination with the Recreation Staff each week.
  • Responsible for ensuring mailroom is well stocked and functioning in a manner that provides adequate services to the district staff.
  • Responsible for ensuring parking lot and office kiosk is well stocked, clear of debris/snow or ice. Communicates needs to clean parking lot with rec or fire staff.
  • When working directly with the public, provide professional, courteous, timely and accurate information in an efficient manner. Confirm accuracy of policy as necessary with supervisor or other staff. Proactively resolve issues or complaints from the public in a timely manner. Seek assistance from DR, acting DR, recreation staff or appropriate program area staff officer as necessary to resolve an issue.
  • Identify opportunities to improve RD office functionality and appearance for benefit of public and employees.
  • Maintain qualifications as purchase card holder, collection officer, sale of firewood permits and other roles necessary for position.
  • Consolidate and monitor planned acquisition and purchase list. Communicate directly with district program managers regarding available remaining funding for purchases, travel/training, etc
  • Mercury Database receive, review, all outgoing correspondence following process and database process within Mercury.
  • Unit Collection Officer- manage UCO duties for Uwharrie NF. Assist in coordinating all POSS and Recreation fees collection processes with District personnel and develop improved strategies when/where needed.
  • Budget- maintain understanding of Forest/District budget processes, expenditures, and remaining fund balances.
  • Communicate reminders to district via email, staff meetings, or at monthly staff meetings regarding paycheck submittals or other unique circumstances related to pay, travel, etc.
  • Micro-purchasing- Act as the lead micro-purchasing agent for the Uwharrie. Maintain all training requirements for yourself. Ensure requisition forms for all purchases are filled out and signed by the Supervisor/District Ranger.
  • Serve as lead for entering contract actions into IAS. Ensure IAS requisitions are correctly entered through coordination with district staff and/or SO.
  • Maintain records to standard for purchasing, delegations of authority, etc.


Qualifications:

Completion of 2 years at an accredited university, an Associate's degree, or higher

US citizenship or permanent residency. RAs must undergo a government background check if selected.

Benefits:

$16.50/hr

$50/month Commuter Stipend

$1,000/month Housing Stipend

Up to $2,750 available for Forest Service work travel, orientation, trainings, professional development opportunities that align with RA role and goals

Option for health insurance coverage

*This is a 1099 position. Persons paid on a 1099 basis are independent contractors and are self-employed. Independent contractors are required to pay all self-employment taxes (Social Security & Medicare) as well as income tax. Independent contractors generally do not receive any type of employment benefits from the client. For more information please refer to www.irs.gov or talk with a tax professional.

Questions? Email Rasheda Jackson at rjackson@gyfoundation.org

  • Customer Service Representative

    3 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Care Support SpecialistAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist to join our team. As a key member of our customer service team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Work...

  • Support Services Coordinator

    4 weeks ago

    Troy, Michigan, United States Unity House of Cayuga County Full time

    Unity House of Troy is seeking a Support Specialist to provide assistance to individuals navigating the legal system in Troy. The ideal candidate will have a strong understanding of social determinants of health and be able to connect individuals with community-based resources. Responsibilities include conducting brief screenings, connecting individuals to...

  • Support Specialist

    4 weeks ago

    Troy, Alabama, United States Wyndy LLC Full time

    Job SummaryWyndy LLC is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing assistance and guidance to individuals in need.Key ResponsibilitiesOffer support and problem-solving to promote the well-being and success of individualsCollaborate with stakeholders to ensure the...

  • Customer Service Representative

    4 weeks ago

    Troy, Ohio, United States Hobart Service Full time

    Job Title: Customer Care Support Specialist IIHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Customer Care Support Specialist II to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service to our valued customers.Job SummaryThis is a critical role that requires strong...

  • IT Support Specialist

    1 month ago

    Troy, New York, United States Mindlance Full time

    Job Title:IT Support SpecialistLocation:Schenectady, NYKey Responsibilities:Providing IT support in a Child Welfare environment for 44 months, with experience in implementation support services for new application builds and on-site user support for a large-scale distributed application with 15k+ users. Collaborating on a large-scale rollout, starting with...

  • Customer Service Representative

    4 weeks ago

    Troy, Michigan, United States Hobart Service Full time

    Job Title: Customer Care Support Specialist IIAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist II to join our team. This role is responsible for providing exceptional customer service to our valued customers, ensuring timely and accurate execution of service programs, and delivering a positive customer...

  • IT Support Specialist

    4 weeks ago

    Troy, Michigan, United States Lockheed Martin Corporation Full time

    Unlock Your Potential as an IT Support SpecialistAre you passionate about solving complex technical challenges and providing exceptional support to customers? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to explore this exciting opportunity to join our team as an IT Support Specialist at...

  • Clinical Support Specialist

    3 weeks ago

    Troy, Michigan, United States Ciber Full time

    Clinical Support SpecialistAt HTC Global Services, we're seeking a highly skilled Clinical Support Specialist to join our team. As a key member of our support team, you'll provide first and second-level support to healthcare employees and patients, utilizing your exceptional customer service skills and clinical knowledge.Key Responsibilities:Provide timely...

  • IT Support Specialist

    4 weeks ago

    Troy, New York, United States Mindlance Full time

    Job Title: IT Support SpecialistLocation: RemoteDuration: 24 monthsAssignment Key Responsibilities:Provide IT support in a Child Welfare environment with 44 months of experience in implementation support services for new application builds.Key Skills and Qualifications:44 months of experience providing on-site user support for a large-scale distributed...

  • Peer Specialist

    2 weeks ago

    Troy, Michigan, United States Unity House of Cayuga County Full time

    Unity House of Troy is seeking a Part Time HIV Peer Specialist to join its dynamic team.Responsibilities:Provide peer support services to consumers living with HIV/AIDS.Educate clients on community resources and help them connect to program services.Accompany consumers to appointments and assist with health literacy.Communicate effective coping strategies...

  • Health Support Specialist

    1 month ago

    Troy, New York, United States The Arc of Rensselaer County Full time

    Job Title: Health Support SpecialistThe Health Support Specialist plays a vital role in supporting individuals enrolled in The Arc of Rensselaer County programs to maintain good health and well-being.Key Responsibilities:Assist individuals with managing health care appointments and maintaining health records.Support the residential team in implementing...

  • Employment Services Coordinator

    3 weeks ago

    Troy, Ohio, United States RT Industries Full time

    Job Title: Employment Services Coordinator - Disability Support SpecialistJob Summary: RT Industries is seeking a highly organized and detail-oriented Employment Services Coordinator to supervise and coordinate our services for individuals with disabilities.Key Responsibilities:* Supervise and coordinate services for individuals with disabilities* Ensure...

  • Peer Support Specialist

    4 weeks ago

    Troy, New York, United States Unity House of Troy Full time

    Unity House of Troy - HIV Peer SpecialistWe are seeking a compassionate and experienced individual to join our team as a Part-Time HIV Peer Specialist. As a Peer Specialist, you will provide vital support services to individuals living with HIV/AIDS, empowering them to navigate their health journey with confidence and dignity.Key Responsibilities:Provide...

  • Clinical Support Specialist

    3 weeks ago

    Troy, Michigan, United States Ciber Full time

    At HTC Global Services, we are seeking a skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will provide first and second-level support to healthcare employees and patients, utilizing your clinical knowledge and customer service skills to drive efficiencies in patient care.The ideal candidate will have a strong...

  • IT Support Specialist

    4 weeks ago

    Troy, Alabama, United States Lockheed Martin Corporation Full time

    Unlock Your Potential as an IT Support SpecialistAre you passionate about solving complex technical challenges and providing exceptional support to customers in a high-tech manufacturing and engineering environment? Do you have a knack for implementing new processes and procedures to improve efficiency and reduce risk? We're seeking an IT Support Specialist...

  • Administrative Support Specialist

    3 weeks ago

    Troy, Michigan, United States Trinity Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Trinity Health. As an Administrative Support Specialist, you will provide administrative support to our team, including inventory management, customer service, and data entry.Key Responsibilities:• Provide administrative support to the...

  • IT Support Specialist

    2 months ago

    Troy, United States Lockheed Martin Corporation Full time

    Description:IT Support Specialist - Be a Hero in a High-Tech World! Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further! We have an exciting opportunity...

  • Automotive Diagnostic Support Specialist

    3 weeks ago

    Troy, Michigan, United States Noblesoft Technologies Full time

    Job Title: Automotive Diagnostic Support SpecialistJob Summary:We are seeking an experienced Automotive Diagnostic Support Specialist to join our team at Noblesoft Technologies. As an Automotive Diagnostic Support Specialist, you will provide direct support to our client dealerships for diagnostic software and hardware issues related to specific vehicle...

  • Support Specialist

    2 weeks ago

    Troy, United States Unity House of Troy Full time

    $750 sign on bonus! Unity House of Troy has a brand-new position ! The Support Specialist is a new opportunity to provide assistance to those working through challenges through the legal system in the city of Troy. Responsibilities: • Conduct brief screenings before or after arraignment that focus on identifying social determinants of health needs such as...

  • Customer Support Specialist

    4 weeks ago

    Troy, New York, United States Waterco of the Central States, Inc. Full time

    Job Title: Customer Support SpecialistAt Waterco of the Central States, Inc., we are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide timely...