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IT Support Specialist

3 months ago

Troy, United States Lockheed Martin Corporation Full time

Description:IT Support Specialist - Be a Hero in a High-Tech World

Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further We have an exciting opportunity for an IT Equipment Support Specialist to join our team.

As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment.

What you will be doing:
Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment
Exposure to a wide range of IT equipment and systems
Opportunities for professional growth and development through training and mentorship programs
Competitive salary and benefits package
Your Impact:

As an IT Support Specialist, you will have a direct impact on the productivity and success of our manufacturing and engineering operations. You will be responsible for:

Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment
Unpacking and inventorying equipment shipped to site
Repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment
Working closely with IT management and programs to determine support requirements, priorities, and support needs
Collaborating with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followed
Providing on-call support on a limited basis
If you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world

What’s In It For You
From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here.
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.

Our Commitment to Diversity and Inclusion
We Hear You, We See You. At LM Enterprise Operations we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse-thinkers like you At LM Enterprise Operations, we cultivate an inclusive environment that appreciates differences and unique thinking.
Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.
Basic Qualifications:
Must be and/or have:
• Ability to obtain/maintain Secret clearance
• Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
• Outstanding work ethic
• Customer focused and proactive
• Capable of supporting multiple tasks and customers with competing deadlines concurrently
• Basic experience working with desktop hardware and software installation/replacement/troubleshooting
• Basic experience supporting configuration of computers
• Basic experience troubleshooting network equipment
• Experience using backup and imaging software
• Ability to create documentation, processes and procedures to ensure risk reduction
• Experience with computer patching and updates
• Experience installing operating systems and imaging computers
Desired Skills:
• Understanding of EIT processes, procedures, and policies
• Experience installing, supporting and using various Windows Operating systems
• Experience installing, supporting and using Office 365
• Working knowledge of Service Central, CATS, JITA and other IT tools
• Experience with data protection, backups and data recovery tools
• Experience working in manufacturing clean room environments
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: ENTERPRISE BUSINESS SERVICES
Relocation Available: Possible
Career Area: Information Technology
Type: Full-Time
Shift: First