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Sr. Systems Engineer

2 months ago

Bedford, United States Continental Resources Full time

Overview

For over 60 years, we have evolved with technology, customers, vendors and the communities in which we serve. Very little is the same as it was when we began, but the three core values weve carried throughout our legacy - Trust, Flexibility and Focus on the Customer - remain constant. We feel that maintaining our corporate values that promote a sense of inclusion and diversity are part of offering a great quality of service. Our goal is to operate in a state of continuous improvement always learning, adjusting and striving to advance the ways in which we work and serve our client base.

Our IT experts offer Enterprise-class solutions for Cloud, Collaboration, Cybersecurity, Data Center, Networking and DevOps.

As a family owned and run organization, we treat our employees as family and are committed to fair hiring practices.

We know that managing your work and personal life can be a balancing act. From medical, dental and vision and tuition reimbursements, our perks are designed to create happy, healthy employees.

401K Profit Sharing

Competitive Health and Dental

Flexible Spending Accounts

Connected Womens Group

Hybrid Work Schedule

Paid Parental Leave

Flexible/Personal Time Off

Tuition Reimbursement

Employee Referral Bonuses

Employee Wellness Events

Professional Development & Technical Training

ConRes is consistently recognized as a Top Workplace and Solution Provider from CRN & Boston Business Journal.

Top Workplaces

CRN MSP 500

CRN Solution Provider 500

Boston Business Journal's List of Area's Largest Private Owned, Women Owned and Family-Owned Companies

The Sr. Security Engineer will work with a team of managed services analysts and engineers to deliver excellent support and management of our customers environments. Our managed services security practice focuses on delivering comprehensive security solutions and ongoing management of risk to our customers. This role is ideal for someone who is hands-on but can also think strategically about designing solutions and analyzing risk. This role is heavily customer-facing and requires excellent communication skills and a commitment to providing the highest quality customer service.

Responsibilities

Leadership:

Assist with the design and implementation of Security tools, (SIEM, IDS/IPS, Behavioral Analysis, XDR)

Mentor team members and provide training on Security technologies and threat analysis

Design and document processes, procedures, and reporting to ensure our customer environments are operating efficiently and in line with best practices

Lead and participate in Security related projects and customer onboarding

Identify and become proficient at emerging technologies in the security space

Participate in interviewing future team members

Operations:

Collaborate across teams to ensure compliance with cybersecurity policies

Scope and implement effective monitoring of customers security environments

Troubleshoot, remediate, and perform root cause analysis on security incidents

Document and perform patching and upgrades on security infrastructure

Provide on-call support for off-hours incidents and patching

Provide meaningful updates to customers and accurately maintain Incident, request, problem, and change tickets

Create security reports with proactive findings and recommendations for improvement

Perform periodic security reviews, and publish findings for team awareness

Perform configuration changes within security products as needed

Other responsibilities as requested

Education and Training

BS or BA with a technical concentration.

Relevant certifications strongly preferred: CISSP

CCNA/CCNP/CCIE Security or Routing & Switch

AlienVault AVSE/ACSE

Certified Ethical Hacker (CEH/ECSA/LPT)

Security+

ITIL v4 Foundation

Experience

10+ years in a technical field

5+ years focused on security

Experience with engineering standards, design, and maintenance best practices for enterprise networks

Experience implementing security policies, and using data to measure successful implementation and compliance

Experience providing support and remediation for critical security breaches

Experience in 24x7x365 Managed Services or SaaS organization preferred

Experience using ITSM and Monitoring toolsets.

Skills

Ability to configure and support a wide range of security tools including IDS/IPS, SIEM, and Endpoint solutions

In-depth knowledge of LogRhythm AlienVault is strongly preferred

Comfortable working with both Linux and Windows-based systems

Strong understanding of enterprise network technologies

Strong understanding of the current security threat landscape

Ability to present findings and recommendations to customers

Ability to articulate technical information to non-technical audiences

Ability to manage projects efficiently from scoping through completion

Ability to develop and implement processes and procedures