Customer Success Manager IV
7 days ago
The Developer Success Manager is responsible for coordination and execution of a program aimed to provide support to Developers on our client’s platform. Everyone is an owner on the team, so running a program or project also includes tracking and monitoring of project progress with regards to deadlines and needs, assisting in scheduling and logistical coordination, communicating frequently with team members and management, writing summaries and sending status updates. This is an exciting opportunity to support 3rd parties (big name partners) by providing education and support regarding critical non-technical issues. The project ultimately supports the success of the developers in the ecosystem, ensuring they have the necessary information they need to ensure safe and positive experiences for users. Job Responsibilities: Support various projects and programs aimed at improving operations and understanding of compliance requirements for third parties. Support the Program Manager with problem solving, providing guidance, and access to necessary tooling. Work closely with 3P Vendors to provide support, meet quality assurance, provide training and ultimately execute the program. Understand gaps and support in determining solutions, guiding decision-making conversations, and then leading implementation of best solutions. Admin: coordinate deadlines on all deliverables, assist in coordinating schedules, take notes in meetings and update roadmaps accordingly, keeping a clear record of dependencies, deadlines, and monitoring progress against those deadlines. Monitor, assess, and communicate regulatory changes, emerging compliance risks and trends, and new self-serve features to key partners and stakeholders. Assist business, operations, and other key stakeholders in responding to escalations from leads by conducting, compiling, and presenting research as required. Assist with measuring and reporting progress of the program, identifying areas of improvement and driving projects focused on gaining operational efficiencies. Travel within the US is required and potentially international. Skills: Works well independently and is a strong team player. Previous program management, customer service experience, account management, compliance, and/or operations experience. Excellent verbal and written communication skills, experience writing up short and concise posts, longer docs, and making presentations, as well as verbally explaining complex requirements. Comfortable leading meetings with key strategic partners and troubleshooting any issues. Ability to present updates in large team meetings. Computer knowledge and various programs such as Google Suite, Excel, project management tools like Asana. Any previous experience working with developers, clients, third parties, integrity, and compliance would be helpful in this role. Education/Experience: Bachelor’s degree in a technical, liberal arts, or business-related field. Experience in tech (preferred). The target hiring compensation range for this role is $73 to $81 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. #J-18808-Ljbffr
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Customer Success Manager IV
1 month ago
Los Angeles, California, United States Tailored Management Full timeJob Title: Customer Success Manager IVAt Tailored Management, we are seeking a highly skilled Customer Success Manager IV to join our team. As a key member of our organization, you will be responsible for coordinating and executing programs aimed at providing support to developers on the Horizon platform.Job Responsibilities:Support various projects and...
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Customer Success Manager IV
3 weeks ago
Los Angeles, California, United States Aquent Full timeJob Title: Customer Success Manager IVJoin our team as a Customer Success Manager IV and play a critical role in ensuring the success of our clients' developers in the ecosystem. As a key member of our team, you will be responsible for coordinating and executing programs aimed at providing support to developers on our client's platform.Key...
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Customer Success Manager IV
3 weeks ago
Los Angeles, California, United States Aquent Full timeJob SummaryThe Customer Success Manager IV is responsible for coordinating and executing a program aimed at providing support to developers on our client's platform. This is an exciting opportunity to support 3rd parties by providing education and support regarding critical non-technical issues. The project ultimately supports the success of the developers...
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Customer Success Manager
2 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Cloud Software Group, Inc. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction and driving revenue growth through effective account management and strategic planning.Key ResponsibilitiesCustomer Engagement - Develop and maintain...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerCloud Software Group, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the necessary support and resources to achieve their goals.Key Responsibilities:Develop and maintain strong...
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Customer Success Manager
1 month ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerAt Cloud Software Group, we're looking for a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes by providing exceptional support, guidance, and expertise.Key Responsibilities:Customer Engagement: Develop and maintain...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States CXApp US, Inc. Full timeJob OverviewCXApp US, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving product adoption, identifying expansion opportunities, and ensuring high renewal rates among our customer base.Key Responsibilities:Customer Onboarding: Guide new customers...
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Customer Success Manager
6 days ago
Los Angeles, United States Pear Suite Full timeAbout Pear Suite Pear Suite’s care navigation platform empowers staff to collect, visualize, understand, and act on social determinants of health data, enabling various healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way. About the role Job Title: Customer...
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VP of Sales and Growth
1 month ago
Los Angeles, California, United States iV Full timeJob SummaryWe are seeking a highly experienced and results-driven Head of Sales and Business Development to join our team at iV. As a key member of our leadership team, you will be responsible for driving business growth and revenue through strategic sales and business development initiatives.Key ResponsibilitiesGrow Revenue: Develop and execute a sales...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeCustomer Success ManagerThe Customer Success Manager is a key role in ensuring the long-term success of our customers. This individual will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing proactive support to ensure they derive maximum value from our service.Key...
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Customer Success Manager
2 months ago
Los Angeles, United States Pear Suites Full timeAbout Pear Suite Pear Suite's care navigation platform empowers staff to collect, visualize, understand, and act on social determinants of health data, enabling various healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way. About the role Job Title: Customer Success...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
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Customer Success Manager
4 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeJob DescriptionThe Customer Success Manager role at Evolv Technologies Holdings, Inc. is a critical position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. As a key member of the Revenue Organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their...
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Customer Success Manager
2 weeks ago
Los Angeles, United States We Recruit Full timeAbout the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials and minimize churn rates. A Customer Success Managers...
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Customer Success Manager
1 month ago
Los Angeles, California, United States Northern Impact Full timeCustomer Success ManagerAt Northern Impact, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you'll play a critical role in driving long-term customer success and growth.About the RoleWe're looking for a seasoned professional with a proven track record of managing customer relationships...
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Customer Success Manager
2 weeks ago
Los Angeles, California, United States We Recruit Full timeAbout the role of a Customer Success Manager at We Recruit:We are seeking a skilled professional to provide ongoing support to our clients and foster strong relationships with them. The ideal candidate will be able to contribute to building trust, implementing new programs that increase business revenue potential, and minimize churn rates.A Customer Success...
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Customer Success Manager
5 months ago
Los Angeles, United States PartsTrader Full timeCUSTOMER SUCCESS MANAGER Grow your career at PartsTrader We at PartsTrader have a passion for delivering value to our customers. We’re changing an industry and our team is filled with exceptional people creating a better collision repair industry. Every day, we strive to fulfill our mission of helping people make smart collision repair decisions. We have...
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Customer Success Manager
5 months ago
Los Angeles, United States Northern Impact Full timeOverview Global leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team! This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space. This company tracks over $100 billion of assets and over $55 billion in rental and sale transactions...
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Customer Success Manager
5 months ago
Los Angeles, United States Northern Impact LLC. Full timeOverview Global leader in Construction Equipment Market intelligence is actively seeking a Customer Success Manager to join their team! This organization is an industry-leading B2B SaaS/DaaS solution provider to companies in the industrial equipment space. This company tracks over $60 billion of assets and over $45 billion in rental and sale transactions...
