Parts Counter Specialist

5 days ago


Aurora, United States Avature Full time

We are currently looking for an Inside Sales Parts Counter Representative to join our team. We offer a family environment and a work/life balance where you are a name and not just a number. We not only offer a great benefit package, employee lunches but a great career path with on-the-job training for those employees that are looking for a career and not just a job. What We Offer: A generous and competitive pay plan Medical Dental Vision Insurance Life & Disability Insurance Closed on Sundays Paid vacation 5-day work week Essential Duties and Responsibilities: Providing for the parts needs of walk-in and phone customers including external and internal Service Department customers. This is a safety-sensitive position. Employees holding this position are responsible for the safe performance of job duties. Responding to customer parts or information requests quickly Communicating with customers when a delay (Back Order) will occur and offering alternatives Recording information carefully and identifying needed parts using most efficient method Determining availability and price information Providing part to customer from stock, procuring locally or creating parts order as directed Operate Forklift to pull parts from inventory Maintain accurate inventory by updating company inventory system Correctly documenting and completing sale on parts invoice Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival Maintenance of the Special-Order bins Access Safety Data Sheets for proper clean-up and disposal of hazardous materials Education and/or Work Experience Requirements: High School diploma or equivalent Experience in automotive or truck parts/mechanics required DOT Hazmat General Awareness Certification preferred Excellent verbal and written communication skills Must be able to work under pressure and meet deadlines Ability to work independently Forklift Certification is preferred Strict observance of all company safety policies and procedures



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