Client Manager

5 months ago

Watertown, United States Buyers Edge Platform Full time
Who are we?

At Consolidated Concepts, we're redefining cost reduction and profit optimization. Our mission is clear: empower multi-unit restaurants to thrive by simplifying their supply chain and procurement processes. As a Buyers Edge Platform brand, we transcend the conventional, leveraging collective purchasing power to provide our clients with exclusive pricing on essential products and services. Our comprehensive suite of solutions includes a Digital Procurement Network, Fresh Solutions, Supply Chain Management, and innovative SaaS Solutions. We take pride in supporting a diverse array of clients, ranging from the pioneers of emerging concepts to the established titans of national franchise brands.

This position will be hybrid (in-office three days per week) out of our Waltham, MA office. We are unable to offer sponsorship for work authorization for this role.

Your impact:

The Client Manager is responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. You will be a key piece in a team driven culture with strong interpersonal skills and manage accounts in conjunction with the Sales team.
  • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts
  • Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns and opportunities
  • Serve as the client's voice within Consolidated Concepts
  • Keep organized for both the internal team as well as the needs of the clients.
  • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution
  • Identify opportunities for potential up sell, including produce programs, and supply chain consulting, and Master Distribution Agreement services
  • Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system
  • Work together with Account Executives to build and maintain client relationships.
  • Manage upwards of 30-40 clients on ongoing basis
  • Keep Account Executive and other applicable people in the loop
  • Organize and conduct business reviews, client calls, meetings inside and outside of office
  • Track follow up for any client involved meetings and keep internal systems and databases up-to-date with client information
  • Market new programs and services to clients
  • Provide appropriate status updates on project progress
  • Must be comfortable being the point person for client and internal departments
  • Procure, organize, and disperse data
  • Have full understanding of Consolidated Concepts interaction with Platform brands
  • Review client data and work with Client Operations team in driving additional revenue through direct manufacturers programs
  • Be available to travel to visit clients face to face
  • Understand and follow internal processes CC has set up with internal teams to keep client projects on track
About you:
  • 4-year Bachelor's degree required
  • Restaurant management experience preferred
  • Efficient, detail oriented, and well organized
  • Have strong communication and relationship management skills
  • Excel in explaining complex information in ways that are easy to understand.
  • Want to be part of a small team that's motivated by helping others and serving the best interests of our clients
  • Like to work hard and have a thirst for knowledge with a "do what it takes" attitude
  • Are flexible and thrive in fast-paced work environments
  • Aspire to a successful career in the food and beverage industry
  • Crave an environment where you can develop professionally and personally

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it We have half-day Summer Fridays

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

  • Client Service Associate-Wealth Management

    4 months ago

    Watertown, United States Lead Advisor LLC Full time

    LEAD-ADVISOR, LLC is a wealth management consulting and search firm. This role is for a client of ours. For other roles please visit: jobs.lead-advisor.com. A well-established insurance and financial planning firm is seeking a personable and organized client service associate who can interact with clients and has an eye for details. They are a boutique...

  • Client Service Professional

    1 month ago

    Watertown, United States Windrose Advisors Full time

    CLIENT SERVICE PROFESSIONAL COMPANY DESCRIPTION Windrose Advisors is a boutique wealth management firm founded in 2009. The Firm advises on approximately $3.7 billion of client capital invested across all asset classes. Our investment philosophy is rooted in deep experience across several market cycles and includes relationships with some of the worlds most...

  • Client Service Professional

    1 month ago

    Watertown, United States Windrose Advisors Full time

    CLIENT SERVICE PROFESSIONAL COMPANY DESCRIPTION Windrose Advisors is a boutique wealth management firm founded in 2009. The Firm advises on approximately $3.7 billion of client capital invested across all asset classes. Our investment philosophy is rooted in deep experience across several market cycles and includes relationships with some of the worlds most...

  • Client Liaison Specialist

    1 month ago

    Watertown, Massachusetts, United States Buyers Edge Platform Full time

    About the PositionThe Client Liaison Specialist will be responsible for managing new client accounts and working closely with these clients to add additional cost savings programs. This individual must excel in establishing and deepening relationships with clients, understanding their business objectives, and providing exceptional support as their primary...

  • Client Success Specialist

    4 weeks ago

    Watertown, Massachusetts, United States Buyers Edge Platform Full time

    About Buyers Edge PlatformWe specialize in simplifying the supply chain and procurement processes for multi-unit restaurants.By leveraging collective purchasing power, we provide exclusive pricing on essential products and services through our Digital Procurement Network, Fresh Solutions, Supply Chain Management, and SaaS Solutions.Job Title: Client Success...

  • Client Support Specialist

    6 months ago

    Watertown, United States Liaison International Full time

    Purpose: As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues. Accountabilities: Troubleshoots client issues via...

  • Client Support Executive

    3 weeks ago

    Watertown, Massachusetts, United States Haven Center Full time

    Job Summary:Haven Center is seeking an experienced Executive Director to lead its operations and drive growth. This is a unique opportunity to make a meaningful impact in the lives of those facing unplanned pregnancies. If you are a strategic leader with a passion for life-affirming decisions, we encourage you to apply.Responsibilities:Lead Haven Center's...

  • Private Client Financial Advisor

    2 days ago

    Watertown, United States Citizens Full time

    DescriptionCitizens employs a group of experienced advisors that help individuals and families attain their financial goals.  Our Private Client Financial Advisors (PCFAs) conduct thorough discoveries to understand a client’s short- and long-term goals, then construct a tailored financial plan that meets the client’s goals. The Citizens PCFA is a...

  • Private Client Financial Advisor

    2 days ago

    Watertown, United States Citizens Full time

    DescriptionCitizens employs a group of experienced advisors that help individuals and families attain their financial goals.  Our Private Client Financial Advisors (PCFAs) conduct thorough discoveries to understand a client’s short- and long-term goals, then construct a tailored financial plan that meets the client’s goals. The Citizens PCFA is a...

  • Client Success Manager

    3 days ago

    Watertown, Massachusetts, United States Steer Inc Full time

    About Steer IncWe are a fast-growing software company dedicated to revolutionizing the auto repair industry with innovative solutions. Our goal is to empower shop owners to focus on what matters most - delivering exceptional customer experiences and driving business success.Job DescriptionWe are seeking an experienced Account Executive to join our sales...

  • Client Success Champion

    3 days ago

    Watertown, Massachusetts, United States Constant Contact Full time

    The ideal candidate for this role will be a results-driven professional with a passion for building and maintaining strong relationships with business partners. As an Indirect Partner Success Manager, you will be responsible for driving mutual success and growth through strategic planning, performance monitoring, and cross-functional collaboration. You will...

  • Client Success Lead

    3 weeks ago

    Watertown, Massachusetts, United States Allego Full time

    About Us:Allego is a leading provider of SaaS technology solutions for sales teams. Our mission is to empower sales professionals with the skills and knowledge they need to succeed in today's competitive market.We're looking for a highly skilled Customer Success Manager to join our team and help drive customer adoption and satisfaction. As a key member of...

  • Procurement Relationship Manager

    3 weeks ago

    Watertown, Massachusetts, United States Buyers Edge Platform Full time

    About the RoleWe are seeking a highly skilled Procurement Relationship Manager to join our team at Buyers Edge Platform. In this role, you will be responsible for managing new client accounts and working closely with clients to add additional cost savings programs.Your primary objective will be to establish and deepen relationships with clients by...

  • Client Services Representative

    10 hours ago

    Watertown, Massachusetts, United States Ulta Beauty Full time

    About Ulta BeautyAt Ulta Beauty, we are committed to delivering an exceptional shopping experience to our guests. As a Beauty Advisor, you will play a critical role in achieving this goal by providing expert advice and guidance on our wide range of products and services.Your RoleAs a Beauty Advisor, your key responsibilities will include:Key...

  • Procurement Relationship Manager

    4 weeks ago

    Watertown, Massachusetts, United States Buyers Edge Platform Full time

    Job OverviewThe Procurement Relationship Manager will play a crucial role in managing new client accounts and working closely with clients to add additional cost savings programs. This position is perfect for someone who excels in establishing and deepening relationships with clients, understanding their business objectives, and providing exemplary support...

  • Proposal Manager

    1 month ago

    Watertown, United States Robert Half Full time

    Job DescriptionJob DescriptionProposal Manager with 3-4+ years of relevant experience needed for a full-time role with our AEC client in Metro West. This is a fully onsite position to start with some potential flex for one day from home once onboarded and up to speed. Must have RFP/proposal experience within an AEC firm. Must have strong writing skills, be...

  • Warehouse Manager

    5 days ago

    Watertown, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionWarehouse Manager80K/yearA leading manufacturer has an immediate need for a Warehouse Manager to oversee all Warehouse Operations. Primary responsibilities include:Manage inventory control moving materialsDelivers supplies and equipment to departmentsOrganization of warehouse spaceMaintains inventory by conducting monthly...

  • Experienced Construction Manager

    3 days ago

    Watertown, Massachusetts, United States Actalent Full time

    About This RoleThis Contract-to-Hire position offers a unique opportunity to work on high-profile projects with a leading organization in the industry. As an Experienced Construction Manager, you will be responsible for overseeing production, mentoring junior staff, and delivering exceptional results.What You Will DoOversee production and ensure timely...

  • Account Manager

    1 week ago

    Watertown, United States ClinLab Staffing Full time

    Account MangerWatertown, MAClinLab Staffing is the premier Life Sciences Staffing Agency serving the East Coast. We are seeking motivated, competitive, sports-minded, hardworking individuals interested in joining a growing team of professionals contributing in the success of our Biotech, Pharmaceutical, and Medical Device clients.Over the past few years, we...

  • Account Manager

    1 week ago

    Watertown, United States ClinLab Staffing Full time

    Account MangerWatertown, MAClinLab Staffing is the premier Life Sciences Staffing Agency serving the East Coast. We are seeking motivated, competitive, sports-minded, hardworking individuals interested in joining a growing team of professionals contributing in the success of our Biotech, Pharmaceutical, and Medical Device clients.Over the past few years, we...