General Manager

3 weeks ago

Irving, United States Sterling Personnel Full time

We are looking to hire a dynamic and hands-on General Manager to elevate our Dallas and Reno wholesale and service facilities. We are one of Americas leading air filtration service companies backed by over 85 years in the Air Filtration Industry.

Responsibilities:

  • Manage and oversee the day-to-day operations of an Air Filter Distributor in Dallas, TX and location in Reno, Nevada area. All sales, operations, warehouse management, customer service, human resources, safety
  • Manage and oversee the day-to-day operations of the branch including staffing, sales, operations, warehouse management, customer service, human resources, safety, and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Paycom. Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.
  • Maintain and grow sales review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.
  • Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.
  • Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions.
  • Develop plans for increased branch profitability/productivity and drive continuous improvement processes.
  • Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.
  • Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
  • Maintain inventory accuracy and adequate levels by staying current with cycle counts and physical inventories and keeping dead stock at a minimum while meeting delivery and service expectations of all branch customers.
  • Review P&L; hold safety meetings, security reports and maintain facility.
  • Complete all tasks on the Branch Manager's monthly/daily checklist of standard work
  • Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
  • Maintain a working knowledge of companys benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,
  • Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
  • May work outside regular working hours in case of emergencies within the branch as required.
  • Participate in additional activities as requested.

Requirements:

  • Must have run similar P&L for operation minimum $20M in revenue, 20 employees
  • Experience in customer facing sales as well as sales to government, universities, independent school districts, contractors
  • Inventory management
  • ERP experience in Oracle preferred or similar (SAP, JDA etc)
  • Strong communication, leadership skill set
  • Be a team player.
  • Multi-site operations
  • Six sigma, lean certification or experience
  • Have extensive experience with computers (Microsoft Outlook, Excel, Word, etc).
  • CRM experience

Pluses but not required

  • Be a NAFA Certified Air Filter Specialist.
  • Be a NAFA Certified Technician.
  • Have worked for a filter manufacturer, distributor, wholesaler or contractor.
  • Undergraduate degree in business, operations, finance, engineering
  • Possess knowledge of the air filtration industry

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