HOA Onsite General Manager

6 months ago

Irving, United States Associa Full time

Job Description


Job Summary

An On-Site General Manager is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will oversee and support the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager is the liaison to lead residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office. 

Job Duties and Responsibilities

Duties include but are not limited to:
 Assist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
 Supervise all administration staff at the community.
 Assist with employee hiring, training, supervising, and performance management.
 Assist with preparing schedules and establishes priorities for routine and special work projects.
 Assist with annual budget.
 Assist with the administration of the various functions of the community within the projected and approved operating budget.
 Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
 Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
 Other duties as assigned. 

This position will be 100% onsite at the Condo Community in the Irving/Los Colinas area.


Requirements


Knowledge and Skills

 Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
 Knowledge of the Association Board of Directors, the General Manager, and how those roles
interface with the requests of homeowners. 

 Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
at a proficient level.
 Knowledge of company policies, procedures and forms.
 Knowledge of conflict resolution techniques at a proficient level.
 Professional communication skills (phone, interpersonal, written, verbal, etc.).
 Self-motivated, proactive, detail oriented and a team player.
 Time management and time critical prioritization skills.

Education and Experience

 Associates Degree Required
 Bachelors Degree Preferred
 3 – 5 years of directly related or closely related experience
 3 – 5 years of Community Association experience
 0 – 3 years of Management and/or Supervisory experience

Certifications or Licenses

 Industry Specific License
 Location Specific License

Working Conditions

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and to reach
above shoulders with hands and arms in order to file a variety of documents; use hands and fingers
to input data to information system; and talk or hear in order to gather and provide information on
departmental processes. The employee is often required to sit in order to process information and
conduct data entry activities.

ENVIRONMENTAL DEMANDS
Work is performed in a climate-controlled office without exposure to adverse environmental
conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise
extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or
pathogenic substances.


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