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HOA Onsite General Manager

2 months ago

Irving, Texas, United States Associa Full time

Job Summary

An On-Site General Manager is responsible for overseeing the administrative support staff of the Community Association assigned. The General Manager will lead the liaison to residents, vendors, board members, and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Key Responsibilities

  • Assist with implementation of Board policy and directives within the scope of the management agreement.
  • Supervise all administration staff at the community.
  • Assist with employee hiring, training, supervising, and performance management.
  • Assist with preparing schedules and establishes priorities for routine and special work projects.
  • Assist with annual budget.
  • Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.

Requirements

  • Knowledge of Microsoft Office products at a proficient level.
  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence at a proficient level.
  • Knowledge of company policies, procedures, and forms.
  • Knowledge of conflict resolution techniques at a proficient level.

Education and Experience

  • Associates Degree Required.
  • Bachelors Degree Preferred.
  • 3 – 5 years of directly related or closely related experience.
  • 3 – 5 years of Community Association experience.

Certifications or Licenses

  • Industry Specific License.
  • Location Specific License.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.