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Manager Practice Admin
3 months ago
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
Manages Primary Care business unit administrative responsibilities (Pavilion,Wrap Around or Single practice with a minimum of 10 providers and approximately 20 fte staff) including finances, human resources, office management, staffing, and clinical quality and insures goals are translated into action items that insure results.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
•4 year / Bachelor's Degree : Related Bachelor's Degree in HealthCare Administration, Business, etc. and/or 7 years work experience in practice management (Required)
•Master's Degree : Masters preferred (Preferred)
•3+ years: Minimum of 3 years previous leadership experience managing a medical practice or other healthcare facility (Required)
•Manages all human resources issues including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, translates strategy to tactical work and helps practice staff understand performance outcomes needed to meet overall goals and provide high levels of access and delivery of strong customer service.
•Insures all employees receive initial practice and job specific orientation, on-boarding, ongoing training and developed as needed and holds staff accountable to expectations and performance outcomes.
•Closely monitors financial practice data, facilitates interpretation, distribution and communication of financial performance / results and drives improvements.
•Responsible for oversight and stewardship of all financial expenditures.
•Creates, manages budgets, revenue cycle, and reporting.
•Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management.
•Manages access and positive patient experiences, quickly address problems and drives staff to process improvements.
•Provides fundamental and innovative implementation of practice growth initiates, CQI, EMR, PMS (and serves as or insures business unit has a super user).
•Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices.
•Serves as organizational ambassador, influencing physicians and staff to achieve organizational goals and vision and provide input to organization for changes.
•Identifies and resolves issues proactively and independently when possible without delegating upward (unless appropriate) to achieve resolutions.
•Contributes to documentation of performance through dash board.
•Stays current on trends and knowledge of health care environment.
•Operates all areas of responsibility with strong business ethics and integrity.
•Embrace, lives out and promotes the network values - PRIIDE.
