Patient Service Representative Orthopedics
4 weeks ago
M-F Days
Onsite for Orthopedics
Summary:
The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.
Responsibilities:
- Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.
- Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.
- Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.
- Manages third-party payors and collection of co-pays.
- Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.
- Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.
- Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.
- Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.
- Participates in clerical and administrative cross coverage efforts as needed.
- Ensure HIPAA compliance is followed.
- Other duties as required.
- Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred.
- Experience working in a healthcare environment is preferred.
- Experience in computerized scheduling system preferred.
- Knowledge of medical terminology preferred.
- Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.
- Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.
- Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.
- Education: A high school diploma or equivalent is required.
- Certification: None.
- Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.
- Years of experience supervising: None.
Full Time
FTE: 1.000000
Status: Onsite
-
Patient Service Representative II
2 months ago
Akron, United States Akron Children's Full time**Patient Service Representative II - Orthopedics** CAROUSEL_PARAGRAPH * Akron, OH * ADMINISTRATIVE ** Share Job** ** Job Description** **About Akron Childrens Hospital** Akron Childrens Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nations best by U.S. News & World Report. With two hospital campuses,...
-
Orthopedic Patient Services Coordinator
2 weeks ago
Akron, Ohio, United States Akron Children's Hospital Full timePosition Type: Full Time (40 hours per week) Schedule: Monday to Friday, Daytime Hours Work Environment: Onsite for Orthopedic Services Overview: The Patient Services Coordinator plays a vital role in delivering a comprehensive range of business, financial, and appointment-related services. This includes preparing for patient visits, managing patient...
-
Patient Service Representative
1 week ago
Akron, United States Akron Children's Hospital Full timeFull-time, 40 hours/week Monday through Fridays with rotating Saturdays Onsite Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: ...
-
Patient Service Representative
3 days ago
Akron, United States Akron Children's Hospital Full timeFull-time, 40 hours/week Monday through Fridays with rotating Saturdays Onsite Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: ...
-
Patient Service Representative
14 hours ago
Akron, United States Akron Children's Hospital Full timeFull Time40 Hours/WeekMonday - Friday, 8am-4:30pmOnsiteSummary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.Responsibilities:Develops and maintains...
-
Patient Service Representative
3 weeks ago
Akron, United States Akron Children's Hospital Full timeFull Time 40 Hours/Week Monday - Friday, 8am-4:30pm Onsite Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: Develops and...
-
Patient Services Representative I
6 days ago
Akron, United States Midwest Vision Partners Full timePatient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Akron/Fairlawn OfficeReporting To: Ivy MeloyDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient...
-
Patient Service Representative: Cardiology
22 hours ago
Akron, United States Akron Children's Hospital Full timeFull-time, 40 hours/week Day shift, 8:00am to 4:30pm Onsite for Cardiology Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: ...
-
Patient Service Representative
4 days ago
Akron, United States Akron Children's Hospital Full timeFull Time 40 Hours/Week Monday - Friday, 8am-4:30pm Onsite Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: Develops and...
-
Patient Service Representative
3 days ago
Akron, Ohio, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth and efficient delivery of patient care.Key ResponsibilitiesRegistration and Scheduling: Greet and register...
-
Patient Services Representative I
5 days ago
Akron, United States Midwest Vision Partners Full timePatient Services Representative IDepartment: Clinical Operations Employment Type: Full Time Location: Akron/Fairlawn Office Reporting To: Ivy Meloy Description Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient...
-
Patient Services Representative I
6 days ago
Akron, United States Midwest Vision Partners Full timePatient Services Representative IDepartment: Clinical Operations Employment Type: Full Time Location: Akron/Fairlawn Office Reporting To: Ivy Meloy Description Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient...
-
Patient Service Representative Infusion Center
3 weeks ago
Akron, United States National Medical Association Full timeFull Time (40 hours per week) M-F Days Onsite at the Infusion Center Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient...
-
Patient Service Representative
2 days ago
Akron, Ohio, United States Akron Children's Hospital Full timeJob SummaryAkron Children's Hospital is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient service and support to our patients and families.Key ResponsibilitiesProvide Excellent Patient Service: Develop and maintain...
-
Patient Service Representative II
2 months ago
Akron, United States Akron Children's Full time**Patient Service Representative II - Pulmonary** CAROUSEL_PARAGRAPH * Akron, OH * ADMINISTRATIVE ** Share Job** mail_outlineSign up now to receive job alerts matching this search. or ** Job Description** **About Akron Childrens Hospital** Akron Childrens Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the...
-
Patient Service Representative
5 days ago
Akron, Ohio, United States Family Community Services Full timeJob SummaryFamily Community Services is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our health center staff, you will be responsible for providing exceptional customer service to patients and visitors, while maintaining a professional and friendly atmosphere.Key ResponsibilitiesCustomer Service:...
-
Patient Service Representative
5 days ago
Akron, Ohio, United States Aspen Dental Full timeAbout Aspen DentalAt Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.Job SummaryAs a Patient Experience Coordinator, you will...
-
Patient Service Representative
2 days ago
Akron, Ohio, United States Centauri Health Solutions Inc Full timeAbout the RoleCentauri Health Solutions Inc. is seeking a highly motivated and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will work closely with our hospital client staff, patients, and other team members to determine program eligibility and provide exceptional customer service.Key...
-
Patient Services Representative
2 weeks ago
Akron, Ohio, United States Summa Health System Full timeRole Overview:As a key member of the Summa Health System, you will play a vital role in enhancing the experience of patients, families, and visitors.Key Responsibilities:- Create a welcoming atmosphere at various entry points of the hospital.- Provide essential support to patients and their families, ensuring clarity in scheduling and services.- Assist...
-
Orthopedic Technician
3 months ago
Akron, United States Summa Health Full timeOrthopedic Technician Summa Health Medical Group Full Time, Benefit Eligible 1 Park West Blvd Akron OH 44320 Summary: The Orthopedic Technician assists physicians in all aspects of office care. Assists in procedure and general maintenance of equipment, supplies and exam rooms. Formal Education Required: a. High school diploma or equivalent. b....