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Akron, Ohio, United States Akron Children's Hospital Full timeThe Patient Access Service Representative plays a vital role in the Emergency Department, performing initial contact for all patient access admitting services duties. Responsibilities include:Key Responsibilities:Performing initial contact for all patient access admitting services dutiesProviding exceptional patient care and supportCollaborating with...
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Patient Advocate
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Akron, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Akron, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed. Job Summary The purpose of this position is to connect uninsured hospital patients to...
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Akron, United States Akron Children's Hospital Full timeFull-time, 40 hours/week Days, M-F 9:30AM-6PM Onsite Akron, OH Summary: The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: Develops and...
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Patient Service Representative Infusion Center
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Akron, Ohio, United States Akron Children's Hospital Full timeJob Summary:The Patient Service Representative provides exceptional patient care and administrative support to our Infusion Center team. This part-time role requires a strong ability to multitask, prioritize, and maintain a positive attitude in a fast-paced environment.Key Responsibilities:Develop and maintain positive relationships with patients and...
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Akron, Ohio, United States CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON Full timeJob Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our Gastroenterology Department at Children's Hospital Medical Center of Akron. The successful candidate will provide exceptional patient care and administrative support to our team of healthcare professionals.Key Responsibilities: Develop and maintain...
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Patient Service Representative Infusion Center
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Akron, Ohio, United States Akron Children's Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Infusion Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesDevelop and maintain positive relationships...
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Patient Service Representative
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Patient Service Representative Plastic Surgery
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Akron, United States Akron Children's Hospital Full timeFull Time (40 hours per week)M-F 8:00am to 4:30pmOnsite for Plastic and Reconstructive SurgerySummary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient...
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Patient Service Representative Infusion Center
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Akron, United States Akron Children's Hospital Full timePart Time (24 hours per week)M-F Day, Variable Shifts, Must be able to start as 7:00am and work as late as 7:00pmOnsite at the Infusion Center and Sedation ServicesSummary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure...
Patient Service Representative
2 months ago
Full Time40 Hours/WeekMonday - Friday, 8am-4:30pmOnsiteSummary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.Responsibilities:Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.Manages third-party payors and collection of co-pays.Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.Participates in clerical and administrative cross coverage efforts as needed.Ensure HIPAA compliance is followed.Other duties as required.Technical ExpertiseExperience working in a general office setting (clerical or administrative duties in an office setting) is preferred.Experience working in a healthcare environment is preferred.Experience in computerized scheduling system preferred.Knowledge of medical terminology preferred.Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.Education and ExperienceEducation: A high school diploma or equivalent is required.Certification: None.Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.Years of experience supervising: None.Full TimeFTE: 1.000000
