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Associate Director of Admissions

3 months ago

Oklahoma City, United States Okcu Full time

VP Area:

Enrollment Services

Department:

Admissions

FLSA Status: Exempt

Benefit Eligibility:

Yes

Position Summary:

The associate director is responsible for performing a wide variety of admissions and recruitment duties in support of the Admissions department's efforts to significantly increase and sustain the university's student population through specialized recruitment, admissions, and services and the university's goals and objectives.

The associate director will assist in overseeing assigned operational and administrative functions for the Office of Admissions function in addition to their own job duties.

Minimum Qualifications:

At least five years of professional experience in areas related to recruitment/admissions, communications, marketing/sales and/or student services (e.g. Financial Aid, Student Affairs).

A master’s degree may substitute for one year of experience.

Preferred Qualifications:

Previous supervisor experience is strongly preferred.

Job Duties:

Demonstrate an attitude and behavior that reflects the values and mission of the department and University.

Departmental Leadership:

Participate and provide leadership in education and training situations for professional staff.

Participate in short and long-term range departmental planning offering recommendation for departmental functions and goals.

Supervise the graduate and transfer admissions staff including but not limited to training, setting work schedules, monitoring and addressing performance, and ensuring the delivery of a high level of personalized service to inquiries and applicants. Maintain professional office hours during the day, and when appropriate, evenings and weekends to maximize personal communication with students and other relevant constituents.

Graduate & Transfer Admissions:

Ensures an effective graduate and transfer admissions program including delivery of a high level of personalized service to inquiries and applicants; educates prospective graduate and transfer students about admission policies and procedures.

Reviews and assesses academic credentials to determine eligibility for graduate and transfer programs; compiles application documents for Enrollment Rx, Slate, Banner or other CRM/SIS; provides completed Graduate applications to departments/faculty for admissions decisions; continuously reviews open records to facilitate completion. Make transfer admission or denial decisions based on a student's academic credentials and other relevant factors. Such decisions will be made in light of furthering the academic standards and quality of the university and predicting the future success of the students.

Serves as a representative of the university by making presentations on and off campus and virtually at a variety of functions, conferences, college and corporate fairs, workshops, and other external and internal community outlets, etc.

Serve as the primary recruitment contact for the College of Health Professions Programs.

Supervise the Transfer Specialist who coordinates recruitment for the Arts & Sciences and Business Programs, as needed.

Monitors all graduate and transfer admissions communication (social media, website, email, letters, etc.), develops or delegates the creation of graduate and transfer admissions materials; works with Enrollment Operations and/or Communications and Marketing to ensure accurate communication with prospective and admitted students.

Ensures maintenance of all graduate and transfer admissions records prepared by the graduate and transfer admissions counselor staff; ensures data integrity of updates to student information in appropriate databases; maintains accuracy and integrity of all admissions databases and student records.

Collaborates with the Senior Director to design and implement marketing plans, including but not limited to researching potential markets, developing of marketing materials, and updating website content.

Coordinates communication between faculty/administrators of graduate and transfer programs and prospective students to provide information about academic programs, admissions requirements, and deadlines, application status, etc. Communicate with Student Affairs, Student Financial Services, Marketing and Communications, and other departments on behalf of prospective and admitted students.

Analyzes workflow to determine best practices for maximum productivity in the area of graduate and transfer admissions processing; utilizes reports and technology to evaluate and create ways to maximize productivity.

Anticipate and investigate competitive products and services and make recommendations to distinguish OCU from the competitive marketplace.

Carries out day-to-day assignments that affect university enrollment goals.

Other duties as assigned.

Knowledge, Skills and Abilities:

Excellent writing skills.

Excellent oral communication skills.

Comprehensive knowledge of transfer and graduate admissions procedures, operations, and topics in higher education.

Demonstrated knowledge of customer relationship management systems and Banner/related student records and information management systems.

Ability to communicate with all levels of personnel at a university

Excellent computer skills, with proficiency in Microsoft Office. Excellent problem-solving abilities.

Excellent leadership and management skills.

Clear, correct, and effective communication using the English language.

Must possess a high level of knowledge and understanding of university policies.

Ability to cooperate, work well, and get along with supervisors, coworkers, members of the university community, and the general public.

Ability to work independently with a high degree of accountability and accuracy.

Physical Demands and Working Conditions:

Work is primarily indoors but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.

Standard office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.

Attendance at evening and weekend events is required.

Work during the evening or weekend may be required during peak times.

Off-campus, state and regional travel is required.

Incumbent will be exposed to frequent noise caused by telephones and office machines.

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