Receptionist

2 days ago


Westerville, United States Ohio Gastroenterology Group Full time
Essential key responsibilities:

  • Cordially welcomes and receives patients and visitors upon arrival.
  • Instruct patient regarding completion of forms.
  • Records patient arrival on schedule while keeping appointments on schedule.
  • Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo ID
  • Enter updated patient demographic information
  • At end of day, balance money, receipts and fee sheets
  • Check reminder call report and follow up according to the protocol
  • Scroll schedule for daily changes
  • Practice appropriate charting methods
  • Assist with resolving patient issues
  • Will work with EMR (electronic medical records) to enter kiosk form and begin patient visit, and any other EMR duties assigned.
Knowledge, Skills and Abilities:
  • Knowledge of medical terminology
  • Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies.
  • Ability to organize work material and/or charts to ensure accuracy of patient records
  • Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
  • Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
  • Skill to use a personal computer and various software packages, including internet experience.
  • Skill to use a multi-line telephone system.
  • Ability to establish priorities, work independently, and proceed with objectives with little supervision
  • Ability to handle and resolve problems
  • Ability to maintain confidentiality regarding health and financial information.
  • Neat appearance, professional demeanor and pleasant voice.
  • Fluent in English
  • Credentials and Experience
  • Must have high school diploma or equivalent
  • Prefer 2 years experience working in a medical environment.


Work Hours:

8:00AM-4:30PM Monday- Friday
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