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PRN Customer Service Representative

2 months ago


Fort Myers, United States Lee Health Full time

Location: LPG Pediatrics at Page Field - 4751 S Cleveland Ave, Fort Myers, FL 33907 Department: LCH Pediatrics - Page Field Work Type: PRN Shift: Shift 1/7:00:00 AM to 7:00:00 AM Minimum to Midpoint Pay Rate: $17.40 - $17.40 / hour Summary PRN roles have a set rate of $18.75 hourly No guarantee of weekly hours and there are no benefits with this type of role Will need to be available during M-F, Sat/Sun hours of 7a-7p Will work on an as-needed basis The Customer Service Representative position is responsible for providing excellent customer service in a team-based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing, and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers' compensation, commercial carriers, employee health, and corporate accounts. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. #J-18808-Ljbffr