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Engineer, Systems Ld
2 months ago
ALTA IT has a Long Term Contract position open for a Dynatrace Engineer.
The Dynatrace Application Performance Monitoring Engineer is part of a team helping to develop automatic and intelligent observability across our cloud and hybrid environments. The APM engineer is responsible for developing a system that monitors systems through intelligent application and infrastructure performance monitoring. The successful applicant will have significant experience with Dynatrace SaaS, migration from Managed to SaaS, APM, DQL, logs on Grail, and dashboarding of critical business processes (preferably with Dynatrace Business Events).
Responsibilities include:
Develop dashboards for critical business processes leveraging Dynatrace dashboards and/or Dynatrace Business Events on SaaS
Assist with the planning and execution of the migration from Dynatrace Managed to Dynatrace SaaS/Azure
Employ Dynatrace expertise developing performance monitoring tool alerts, dashboards, and data trend analysis in a monitoring tool for infrastructure and application performance monitoring.
Assist in the build-out the Technical Operations Center event management and systems monitoring capability leveraging Dynatrace infrastructure and application performance monitoring.
Develop and maintain Dynatrace end-to-end performance monitoring for applications, workloads and environments
Enable event management and analytics to address the triage and resolution of events
Develop and operate the infrastructure, processes, and automation that enables observability of critical assets across the organization in alignment with business priorities.
Analyze performance data and act on negative performance trends to identify root cause
Gather application data and diagrams, leverage expertise in recommending baseline monitoring thresholds, recommend performance monitoring KPIs and SLAs, and provide monitoring tool infrastructure recommendations
Integrate multiple system alerts providing one single pane of glass monitoring solution
Use your customer service expertise to help manage tasks and organize large amounts of data to use for instrumentation into an enterprise monitoring solution
Required Qualifications:
Education - Bachelor of Science or Engineering (or equivalent work experience) and 8 years proven success overseeing the design, development, and implementation of software systems and applications.
5+ years of experience in Dynatrace, synthetic URL monitoring, installing agents, forwarders, APIs, performance monitoring tool alerts, dashboards and data trend analysis
3+ years’ experience leveraging Dynatrace SaaS, DQL, and Logs on Grail
Experienced at developing Dynatrace dashboards for business processes, preferably leveraging Dynatrace Business Events
Experienced in migrating from Dynatrace Managed to SaaS
Experience with recommending baseline monitoring thresholds, recommending performance monitoring KPIs and SLAs
Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution
Deep knowledge of relevant enterprise log analysis framework
Experience with cloud monitoring in AWS or Azure
Familiar with Jira, ServiceNow, or similar tools
Excellent verbal and written communication
Looks for opportunities to improve and automate
Analytical and critical thinker
Desired Qualifications:
Dynatrace certification
Dynatrace SaaS in Azure
Dynatrace Business Events
Knowledge and experience with Dynatrace and ServiceNow integration
Azure Cloud based tooling, scripting, and monitoring
Familiar with automation, DevOps, CI/CD, & IaC tools and practices: Terraform, Jenkins, Git, Ansible, Integrating with APIs
Education Level: Bachelor's Degree
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications
ITIL Foundations v3 within 180 Days Pref
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