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Customer Account Representative
2 months ago
Pay: $21
Hours of Operations:
Monday - Thursday 8am -8pm
Friday 8am - 5pm
Two Saturdays a month OT 8am - 12pm
Must be flexible, schedule may change with business needs
No Time off the First 30 Days due to training
Title: Customer Account Representative
Job Duties
High Volume inbound/outbound calls
Process payments and reach out to customers regarding past due accounts
Perform miscellaneous tasks as assigned
Adheres to appropriate Compliance policies and procedures
Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance
Job Requirements:
Excellent written and oral communication skills
Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position
Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed
Ability to multitask is essential
Eager to learn, positive attitude, and flexibility are also important
Customer Service and call center experience
Bachelors Preferred
Feel free to send UPDATED resume with relevant work experience to:
Kehinde.Sosina@remx.com