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Housekeeping Team Member

2 months ago

Leavenworth, Washington, United States Columbia Hospitality Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Icicle Village Resort. As a key member of our Housekeeping department, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and well-maintained.

Key Responsibilities
  • Provide exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
  • Clean and maintain all guest rooms to the highest standards, including making beds, changing linens, and restocking amenities.
  • Replenish supplies and maintain the organization of housekeeping carts.
  • Conduct thorough room inspections to identify any damage, repair needs, or loss of supplies.
  • Monitor the cleanliness of all public areas, both inside and out, to ensure a positive impression for our guests.
  • Attend all mandatory staff meetings and training sessions to stay up-to-date on company policies and procedures.
  • Engage with guests warmly and professionally, providing a welcoming and inclusive atmosphere.
  • Complete tasks as assigned by the Housekeeping Manager and/or General Manager.
Requirements
  • Prior housekeeping or related cleaning experience is preferred.
  • Knowledge of cleaning techniques and chemical applications is a plus.
  • A desire to work in a fast-paced environment is essential.
About Us

Columbia Hospitality is a national management and consulting company with over 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. We are committed to creating a fun, dynamic, and nurturing work environment for our team members.

We are an equal opportunity employer and welcome applications from diverse candidates who share our values of Accountability, Creativity, Enthusiasm, Honesty, Inclusion, and Respect. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.