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Hotel General Manager

3 months ago

Key Largo, United States Hotel Services Full time

Job Description

Job Description

Position: We are seeking a dynamic and experienced General Manager to lead our team and oversee the day-to-day operations of our boutique resort. The General Manager will be responsible for upholding high standards of hospitality, maximizing revenue, and ensuring guest satisfaction while maintaining confidentiality.

Responsibilities: Provide strategic leadership to all departments, fostering a culture of excellence and teamwork.

Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.

Monitor financial performance, including budgeting, forecasting, and cost control measures.

Maintain high standards of service quality and guest satisfaction through regular inspections and staff training.

Foster positive relationships with guests, staff, vendors, and the local community.

Oversee sales and marketing initiatives to drive revenue and occupancy levels.

Ensure compliance with all regulatory requirements and safety standards.

Handle guest complaints and inquiries promptly and professionally, seeking to resolve issues to the satisfaction of all parties involved.

Requirements: Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).

Proven experience in hotel management, with a minimum of 5 years in a leadership role.

Strong financial acumen, with the ability to analyze financial reports and develop strategies to maximize revenue and profitability.

Excellent communication and interpersonal skills, with the ability to build relationships and inspire confidence at all levels.

Demonstrated leadership ability, with a track record of motivating and developing high-performing teams.

Sound decision making skills and the ability to thrive in a fast-paced, dynamic environment.

Knowledge of industry trends, best practices, and regulatory requirements.

Flexibility to work evenings, weekends, and holidays as needed.

Confidentiality Notice: All applications will be handled with the utmost confidentiality. We appreciate your cooperation in maintaining the confidentiality of our hiring process. Company Description Our resort, nestled in the serene beauty of the Upper Florida Keys, offers a tranquil escape for travelers seeking relaxation and luxury. We boast stunning waterfront views, exceptional amenities, and personalized service, ensuring an unforgettable experience for every guest.

Company Description

Our resort, nestled in the serene beauty of the Upper Florida Keys, offers a tranquil escape for travelers seeking relaxation and luxury. We boast stunning waterfront views, exceptional amenities, and personalized service, ensuring an unforgettable experience for every guest. #J-18808-Ljbffr