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Director, Production

4 months ago

Raleigh, United States Wasserman Full time

Wasserman powers the business of sports, music, entertainment and culture. We serve clients with exceptional insight, influence and creativity, while making a positive impact on our industry and each other.

Founded in 2002, Wasserman represents many of the world's most iconic sports and entertainment figures, musical artists, brands and properties, empowering them to shape culture and captivate audiences worldwide. We operate globally across more than 45 cities, 23 countries and six continents. For more information, please visit www.teamwass.com.

The Director, Production is an integral position on Wasserman's Experiential Team responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by Wasserman and its clients.

Additionally, the Director, Production will contribute to the department's operations, processes, budgeting (for live projects and pitches), agency quality control, third-party supplier management as well as continually mentoring and developing the Operations and Production team members.

Role and Responsibilities:

  • Responsible for overseeing and managing various elements of large-scale projects from planning through execution
  • Work in a collaborative manner with all Wasserman account teams to ensure flawless project delivery against the client's objectives and agreed budget
  • Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet Wasserman standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
  • Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
  • Develop, manage and reconcile project budgets of $2M+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
  • Develop production schedules, run of shows, and enforce deliverable dates key to program success
  • Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
  • Manage and develop the relationships with Wasserman trusted suppliers and third parties, throughout the duration of the project
  • Manage a team across multiple client accounts, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals
  • Creates a positive, collaborative, teamwork environment based on the company culture and values
  • Promotes our team environment and provides work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
  • Cultivates account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
  • Contributes to business development efforts for new revenue opportunities with existing clients and potential clients
Requirements
  • Minimum of a Bachelor's Degree
  • 8+ years relevant / increasing operations experience (preferably in the experiential, sports or entertainment field)
  • Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
  • Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
  • Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
  • Possess exceptional written and oral communication skills
  • Capable of navigating tough issues and influencing those involved toward a desired outcome
  • Ability to foresee issues developing before they arise and develop a solution as needed
  • Must be comfortable working as an integral part of a team environment
  • Continuously demonstrates solution-oriented mentality
  • Lead and inspire other team members, generate positive morale
  • Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
  • Strong attention to detail and highly organized
  • Thrive in a fast-paced environment and possess a 'can-do' attitude at all times