Underwriter

4 weeks ago


Leawood, United States Randstad Full time

We are currently hiring for a Sr. Customer Service Representative / Underwriter at our client in Overland Park This position has opportunity for long term and potential temp to hire based on business needs. Remote work after training - must be local candidate and available for any 8 hour shift M-F, 8am-9pm. Main job duties will be to handle calls and answering questions for agents via phone and chat for several insurance product lines. Great opportunity to grow your insurance knowledge and gain experience in a growing team environment Background check is Criminal, Employment, Education

salary: $22.49 - $22.5 per hour
shift: First
work hours: 8 AM - 9 PM
education: High School

Responsibilities

•Demonstrate insurance knowledge and provide the highest standards of customer service to

agents; respond by phone support, online chat, and emails

•Assist with new submissions to ensure new policies are correct, per guidelines

•Process endorsements, cancellations, reinstatements, and complete policy issuance

•Meet required production KPIs as defined by leadership

•De-escalate difficult customers and bring situations to complete resolution

•Demonstrate a clear understanding of time management techniques by working independently with moderate supervision and as a participating and contributing member of a team

•Actively and consistently participate in and contribute to group activities to include daily huddles, team meetings, and training opportunities

Skills

Insurance Insurance Claim Processing Excel
Qualifications Years of experience: 3 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.
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