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Operations Coordinator

2 months ago

Zion, United States zohorecruit.com - ATS Full time

Zion, United States

| Posted on 01/05/2024 RamPro is a commercial facilities cleaning company specializing in kitchen exhaust systems, kitchen deep cleaning, and front of house cleaning and sanitization. We provide comprehensive cleaning services for restaurants, industrial facilities, sky scrapers and more in greater Chicagoland, Southern Wisconsin, and South Western Indiana. Our headquarters is located in Zion, IL.

Job Description

Our growing company is in need of a talented office professional to assist in a wide variety of activities, including some basic sales tasks as well as behind the scenes job processing and scheduling. The role is located at our brand new facility located in Zion. It is a regular Monday - Friday daytime position. Compensation is between

$18 - $25 per hour

based on experience and capabilities.

What you will do... Answering inbound calls from potential customers

Create and Follow Up on job Estimates in Zoho books

Make proactive Sales Calls for new business

Call positive review customers to ask for other quoting opportunities and solicit Google Reviews

Follow up on service opportunities sent and declined estimates

3rd party job processing

Create and send customer invoices upon job completion

Office Administration

Populate customer info into Servicetrade and send ServiceLink to Customer upon job completion

Assign the preliminary team of Technicians for service review

Confirm team and customer for jobs the day before, or the day of if applicable.

Collect and add Customer data to feedback tracking document

Communicate negative feedback findings to Ops Team, Re-open jobs in Service Trade

Process credit card payments

Requirements

What we require from you...

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment.

Basic understanding of how to operate standard business equipment.

Proficient with Microsoft Office Suite or related software.

Education and Experience:

High school diploma or equivalent required; Associates degree in office administration or related field preferred.

At least three years of administrative, clerical, or sales experience is preferred.

Physical Requirements:

Ability to sit for extended periods

Ability to access basic office equipment such as filing cabinets, copy machines, etc.

Ability to work in a fast-paced and potentially high-stress environment.

Rampro is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Paid Vacation (Eligible for accrual after 6 months)

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