Current jobs related to Infinity Rewards Representative - Reno - Grand Sierra Resort and Casino

  • Special Events Representative

    1 month ago

    Reno, United States Meruelo Group Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Provide excellent customer service by answering questions, giving directions, signing up new Infinity Rewards members, supporting marketing initiatives and solicit interest and sign-ups for casino events. • Help with loading and opening boxes, making sure they...

  • Customer Service Representative

    2 weeks ago

    Reno, Nevada, United States The Hertz Corporation Full time

    Instant Return RepresentativeThe Instant Return Representative plays a vital role in providing exceptional customer experiences at our airport locations. As a brand ambassador, this team member is responsible for delivering fast, easy, and valued experiences to our customers.Key Responsibilities:Provide attentive and personalized customer serviceEnsure...

  • Sales Representative

    2 weeks ago

    Reno, United States La-Z-Boy Inc. Full time

    Job DescriptionJob DescriptionComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to...

  • Route Sales Representative

    3 weeks ago

    Reno, Nevada, United States FRITO LAY Full time

    Job Title: Route Sales RepresentativeJoin Frito-Lay as a Route Sales Representative and embark on a rewarding career delivering, selling, and merchandising our diverse portfolio of products to local stores.About the Role:As a Route Sales Representative, you will be responsible for:Delivering and merchandising Frito-Lay products to local stores, including gas...

  • Guest Service Ambassador

    4 months ago

    Reno, United States Grand Sierra Resort and Casino Full time

    **Guest Service Ambassador** Pay range **$14.00** City **Reno** State/Territory **NV** * Greets guests appropriately upon arrival in a warm and friendly manner, and provides professional and guest focused service to all guests that enter the hotel and casino. * Stays apprised of promotions, events, shows, groups, hotel information, & hours of venues to...

  • Customer Service Representative

    4 weeks ago

    Reno, Nevada, United States Fresh Form Draft Full time

    Customer Service RepresentativeAt Fresh Form Draft, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Sales Representative

    2 weeks ago

    Reno, Nevada, United States Insurance Relief Full time

    Unlock Your Potential as a Sales RepresentativeWe are seeking a talented Sales Representative to join our team at Insurance Relief. As a trusted partner in the insurance industry, we understand the importance of finding the right fit for our clients and their businesses.What We Offer:A competitive annual salary of $50,000 - $70,000Career development...

  • Retail Customer Service Representative

    2 weeks ago

    Reno, Nevada, United States EZCORP Full time

    {"title": "Retail Customer Service Representative", "description": "Unlock Your Career Potential at EZCORPAre you passionate about delivering exceptional customer service and building strong relationships? Do you have a strong work ethic and a positive attitude? We're looking for a talented Retail Customer Service Representative to join our team at...

  • Business Development Representative

    1 week ago

    Reno, Nevada, United States WesternExterminator Full time

    Job OverviewWe are seeking a highly motivated and results-driven Business Development Representative to join our team at WesternExterminator. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with existing clients, and driving revenue growth.Key Responsibilities:Develop...

  • Customer Service Representative

    3 days ago

    Reno, Nevada, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide...

  • Hotel Front Desk Representative

    2 days ago

    Reno, Nevada, United States Atlantis Casino Resort Spa Full time

    Hotel Guest Service RepresentativeAtlantis Casino Resort Spa is seeking a skilled Hotel Guest Service Representative to join our team. As a key member of our hotel operations, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and addressing guest requests in a timely and professional...

  • Customer Success Representative

    3 weeks ago

    Reno, Nevada, United States Azibo Full time

    About AziboAzibo is a cutting-edge real estate technology company that empowers individuals to achieve financial flexibility through rental property ownership. Our mission is to simplify and enhance the user experience of managing and growing their real estate investments.Job DescriptionWe are seeking a highly skilled Customer Success Representative to join...

  • Customer Service Representative

    1 week ago

    Reno, Nevada, United States Express Employment Full time

    Customer Service Representative & Returns/Order ProcessorExpress Employment is seeking a detail-oriented and skilled Customer Service Representative & Returns/Order Processor to join our team in Reno, NV. As a key member of our customer service team, you will be responsible for processing orders, handling returns, and providing exceptional customer...

  • Customer Service Representative

    1 week ago

    Reno, Nevada, United States Jim Tatro - State Farm Agent Full time

    Job OpportunityAs a dynamic and results-driven professional, I am seeking a skilled Customer Relations Representative to join my team at Jim Tatro - State Farm Agent. This is an exciting opportunity to grow your career in a fast-paced environment and develop your skills in marketing products and managing a business.Key ResponsibilitiesDevelop and execute...

  • Sales Representative

    3 days ago

    Reno, Nevada, United States LegalMatch Full time

    Job OverviewWe are seeking a highly motivated and results-driven Sales Representative to join our team at LegalMatch. As a Sales Representative, you will play a critical role in fueling the growth of our company by working with law offices to schedule qualified appointments and conduct online demos.This is an excellent opportunity for individuals who enjoy...

  • Customer Service Representative

    3 days ago

    Reno, Nevada, United States Blackhawk Network Inc Full time

    About Blackhawk NetworkBlackhawk Network is a leading provider of global branded payment technologies. We empower businesses to build stronger relationships with their customers, employees, and partners by transforming transactions into meaningful connections.We are seeking a highly skilled Customer Service Representative to join our team. As a key member of...

  • Medical Sales Representative

    7 days ago

    Reno, Nevada, United States Applied Medical Full time

    At Applied Medical, we're committed to delivering innovative medical solutions that make a real difference in people's lives. As a Medical Sales Representative, you'll play a key role in helping us achieve this goal.As an Account Development Specialist, you'll be responsible for building and maintaining strong relationships with our hospital partners,...

  • Customer Service Representative

    3 days ago

    Reno, Nevada, United States Henrie Agency Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Life Insurance Agent, you will be responsible for assisting clients with their financial planning needs, providing exceptional customer service, and driving business growth.Key...

  • Hotel Front Desk Representative

    2 days ago

    Reno, Nevada, United States Atlantis Casino Resort Spa Full time

    Job SummaryAs a Guest Service Representative at Atlantis Casino Resort Spa, you will be responsible for providing exceptional customer service to our guests. This includes checking in and out guests, handling guest requests, and maintaining a clean and organized front desk area.ResponsibilitiesProvide excellent customer service to guests, responding to their...

  • E-Mail/Chat Customer Service Representative

    3 weeks ago

    Reno, United States 1A Auto Full time

    **$1,500 Sign-on Bonus**Fully RemoteMust be able to work the following shift:8:30am – 5:00pm PST 4 weekdays, 5:00am – 1:30pm PST SaturdayAbout 1A Auto1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing...

Infinity Rewards Representative

2 months ago

Reno, United States Grand Sierra Resort and Casino Full time
* Must be 21 years of age or older

* Must have casino experience.

* Must work weekends

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Answer calls and process requests from guests. Make return and follow up calls to maintain proper communication with guests.
  • Walk the casino floor to meet and greet new and established guests. Signing up new players as needed.
  • Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided.
  • Listen and respond to guest inquiries using a positive, clear speaking voice. Troubleshoot guest's concerns regarding data entered into our tracking system, answer questions and offer assistance to provide guest satisfaction, referring to the appropriate supervisor when necessary.
  • Promotes the success of Infinity Rewards by creating new accounts, making replacement cards, explaining club program in detail and demonstrating the various methods of use.
  • Builds and maintains good relationships with our frequent VIP guests
  • Assist the Promotions team with tournaments, telemarketing, drawings, and special event nights, as needed
  • Evaluates members play and issues complimentary based on established guidelines.
  • Evaluate and qualify guests for participation with casino floor promotions.
  • Utilizes all aspects of the Player Tracking System.
  • Communicates new ideas to upper management in order to improve productivity
  • Maintain a working knowledge of the property as well as current and upcoming special events in order to advise guests and fellow Team Members, whenever possible.
  • Assist Shift Managers and Casino Hosts with Infinity Rewards, Promotions, and marketing related matters, as needed.
  • Assists guests with reservations for restaurants, hotel, etc.
  • Facilitates the effective flow of information by attending regularly scheduled departmental meetings.
  • Routinely inspect stock of Infinity Rewards printed materials and restock same, as needed.

QUALIFICATIONS

Casino experience is required. Previous casino marketing experiences a plus. Candidate must have four- six months practical experience; any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

EDUCATION

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

LANGUAGE SKILLS

Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Read, speak and understand the English language in order to communicate with guests and fellow employees. Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.

MATHEMATICAL SKILLS

Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts. Candidate must have ability to compute rate, ratio, percent, and to create and interpret bar graphs.

LICENSES/CERTIFICATES
Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.