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Employee Relations Specialist

4 months ago

St Louis, United States American Dental Partners Full time
Job Details

Req ID: 90238

Supported Practice: Heartland Dental

Category: Human Resources

Location: 12647 Olive Blvd, Creve Coeur, MO 63141

Position Summary:

Employee Relations

Specialist

(

Tier

2

Workforce Investigations

)

Employee Relations

, Human Resources

Join our growing Human Resources team



Th

e

Employee Relations Specialist

will play a critical role supporting

the Employee Relations

D

epartment

activities

, specifically with

workforce investigations.

Our ideal fit will be meticulous with details, strive for efficiency and process improvements, and committed to excellent customer service.

This individual will also support

key

initiatives and goals of the department.

To give you an idea of team structure, t

h

is

position

will work on a team with other Employee Relations Specialists,

report

ing

to the

Employee Relations Manager.

Below is an overview of the duties and responsibilities associated with this position:

  • Assist Employee Relations Department with a wide variety of employee relations matters

    , with

    a

    focus area of

    Workforce Investigations
  • Promptly conduct

    thorough and objective

    investigations of

    alleged

    policy violations

    misconduct,

    conflicts of interest,

    and other work-related issues
  • Conduct

    impartial, fact-based interviews with managers and employees

    in a timely manner
  • P

    repare written investigative reports

    and documentation, including interview notes and summary of findings
  • Use

    c

    ase management system

    s

    (Navex

    EthicsPoint

    and Ivanti

    ) to manage cases from intake to resolution
  • C

    ollaborate with

    HR

    leadership

    and Legal department

    to ensure investigations are conducted

    in accordance with

    company polices and legal requirements

    ;

    and

    meet with

    appropriate leadership

    and HR partners

    to discuss recommendations and next steps

    based on investigation findings
  • Develop

    and

    maintain

    confidential procedures for the handling and processing of complaints and allegations
  • Create insights from data to inform process and improvements as they relate to workforce investigations
  • Establish strong cross-functional relationships with all levels of the organization
  • Advise/counsel employees at all levels to resolve conflict and provide advice on the proper procedure/process in handling personnel matters
  • Assist

    managers with performance management including coaching and counseling,

    training, disciplinary actions

    , and terminations
  • Occasional administrative work as necessary to support the activities of the department
  • Special Projects as

    assigned

    by

    Employee Relations

    Manager

    and

    Director

    Employee Relations
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Minimum

Requirements:
  • Completion of one of the following:

    3+

    years of legal or human resource experience OR associate

    's

    degree and not less than

    one

    year of in-house experience as

    a human resource representative OR bachelor

    's

    degree
  • Excellent customer service skills
  • Practical knowledge of human resource concepts
  • Strong computer skills, including experience with Microsoft Word and Outlook
  • Strong organizational skills,

    accuracy

    and attention to detail
  • Ability to answer telephone calls and communicate information to callers
  • Ability to work well under pressure and prioritize multiple tasks
  • Strong verbal and written communication skills
  • High level

    of

    confidentiality,

    maturity, personal initiative, and sound judgment
Desirable Qualifications:
  • Human resource experience
  • Knowledge of Local, State and Federal laws and regulations relating to employment issues
  • Experience working with

    matter management system

    and

    human capital management systems
Physical Requirements:
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to

    lift up

    to 15 pounds at times


We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company

retains

the sole discretion to change the duti

es of the position at any time.

We provide all employees and applicants for

employment

the protections of federal, state, and local laws affording equal opportunity in employment.