PXP Field Service Engineer
2 months ago
We believe we have the technology and the know-how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committed to do it.
We have launched our ambition, MissionZero - enabling our customers to move towards zero emissions in cement. The automation solutions offered by FLSmidth is fundamental on this ambitious goal as it enables plants to operate with reliability and efficiency using state of the art technological products to maximize the resources.
We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.
Job scope:
The Field Service Engineer Specialist is responsible for our customers' support to achieve high equipment optimization by working on all products' Life Cycle from installation, testing and commissioning, inspection and maintenance, and remote and on-site troubleshooting. Specific activities for the job are:
- Install, test, start-up, automation products and systems including PLCs (Rockwell, Siemens), and Scada (ECS).
- Train customers on newly installed or upgraded systems.
- Repair and assist with maintaining instruments and equipment on-site and remotely.
- Assist Sales and Engineering departments to specify solutions for new systems and upgrades.
- Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
- Ability to write timely, concise, professional reports that support your analysis and recommendations.
- Minimum 3 years of experience in PLC systems including Rockwell and Siemens; HMIs Scada systems.
- Microsoft OS and Server HW / SW, Network / Switch set up, knowledge of Virtualization for Server and Stations.
- BS (Electrical Engineering preferred, but other science or engineering degrees may be acceptable).
- Previous experience in providing technical support on industrial equipment highly preferred.
- Ability to travel at least 50% of the time.
- Deliver results and satisfy customer needs and requirements.
- Promote a culture of safety first.
- Self-motivated, problem-solving attitude.
- Demonstrated record of personal growth and achievement.
- The ability to forge lasting customer relationships.
- Broad Field Experience.
- Bachelor's Degree in Engineering / technical certification required.
- Ownership and accountability.
What we offer:
- Flexible home base location. Can reside anywhere in the US, within an hour of a major airport.
- Additional pay for overtime hours worked beyond 40 / week.
- The ability to experience different cities and cultures traveling throughout the US and rest of Latin America.
- An equal opportunity employer committed to creating a diverse and inclusive workplace.
- A global network of supportive colleagues and growth opportunities.
- Competitive benefit package including health, disability, life, and voluntary insurance options.
- Time to recharge through PTO, 10 annual holidays, and parental leave.
- Retirement preparation with a 401(k) and company match.
- Financial support for continuing education.
- Annual bonus for Professional Engineering and Contractor Certifications.
- And some extra help when you need it through our Employee Assistance Program.
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