Parts Counter Sales

3 months ago


Ankeny, United States Midwest Peterbilt Group Full time
Job Details

Job Location
Peterbilt of Des Moines - Ankeny, IA

Position Type
Full Time

Education Level
High School

Travel Percentage
None

Job Category
Sales

Description

The Parts Counter Sales personnel will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards.

Major Duties and Responsibilities:
  • Determine replacement part required, according to inspection of old part, customer request, or customer description of the malfunction
  • Advise customer on substitution or modification of part when identical replacement is not available
  • Utilize computer to determine part stock number and price
  • Demonstrate equipment to customer and explain functioning of equipment
  • Prepare sales slip or sales contract
  • Receive and fill telephone orders for parts
  • Inspect returned part for defects and exchange defective part or refund money
  • Keep inventory control on cores to be returned
  • Fill salesmen's orders for new truck parts
  • Prepare wreck estimates and fax to customer
  • Keep display area updated, organized, and priced according to sales fliers
  • Keep work area neat and organized
  • Assist in taking physical inventory of stock
  • Complete training requirements for the parts department
  • Attend scheduled parts meetings
Qualifications

Education/Training or Experience:
  • High School diploma or GED required
  • Diploma from Technical College preferred
  • Intermediate to advanced computer skills required
  • General knowledge of trucks, truck parts, and the trucking industry preferred

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