Sales Engineer

Job Description

JOB TITLE: Sales Engineer

LOCATION: Accumold Office

REPORTS TO: Vice President of Sales & Marketing

FLSA: Exempt

JOB SUMMARY: Facilitates and directs the overall new business development, current sales and customer service activities in order to meet and exceed the Accumold Business Plan gross profit and revenue goals with respect to assigned existing accounts and new prospects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for upholding the brand image of Accumold, “Smart People, Working Fast, Customer Focused.”
2. Play an active role in lead generation and follow-up in cooperation with Accumold’s Marketing Plan. Through given leads, tradeshows, personal prospecting and/or other sales strategies, identify and process opportunities for new business growth.
3. Manage Strategic Core and Strategic Target accounts by creating, executing and maintaining Account Strategies and Action plans. Identify and cultivate relationships with decision-makers in customer organizations.
4. Identify projects within those leads/customers that fit with Accumold’s capabilities and business objectives. Define the business justification for quotable projects by understanding the customer’s business model and position in the market.
5. Facilitate the definition of the customer’s technical and business requirements (e.g., target part and project pricing) for particular products.
6. Provide the customer with quotations for tooling and parts within SOP-0001 guidelines, and continue follow-up until the order is secured.
7. Facilitate dialogue between the customer and other necessary departments within Accumold regarding the customer’s requirement and expectations.
8. Provide support of customer service in managing customer expectations for delivery of parts and tooling.
9. Develop and maintain sales forecasts and revenue trends for assigned customers.
10. Provide industry information and market trends to the Management team.
11. Establish and maintain standard operating procedures (SOP) and work instructions (WI) to support contract review and the general ordering and sales of parts and tooling and customer service so that customer expectations are met.
12. Responsible for meeting Brand Critical Standards for this position.
13. Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

1. Education/Experience. Bachelor’s degree; relevant studies or equivalent experience in business, sales or marketing required. One to five years of experience in technical sales of high value, manufactured products for the plastics microelectronics, medical or fiber optic industries preferred.

2. Computer Skills. Ability to operate personal computer, fax machine, copy machine and telephone required. Proven accuracy in keyboarding skills to enter data correctly and efficiently. Familiarity with Microsoft Outlook, Word, Excel, and PowerPoint preferred.

3. Language Skills. Proven reading and written communication skills required with the ability to comprehend and interpret instructions and standards from manuals or other materials. Effective correspondence skills with professionals required. Oral communication skills necessary for speaking on occasion to groups. Also the ability to effectively present information in a professional manner in one-on-one and small group situations. Ability needed to read, analyze, and interpret general plastics/manufacturing periodicals, professional journals, technical procedures, and organizational rules and policies.

4. Mathematical Skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates of return, ratios and percentages.

5. Reasoning Ability. Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

6. Other Skills and Abilities. Ability to read and understand specification drawings. Willingness to attend conferences, classes or training to enhance and update knowledge and skills. Ability to work with various personnel in departments to reach consensus on work related issues. Must be able to maintain confidentiality and a professional relationship with customers, fellow workers and the general public. Requires regular travel for meeting with customers and prospects.

7. Supervisory Responsibilities. Direct work tasks to others in sales and customer service. Mentor and train employees in a team environment.

8. Physical Demands. While performing the duties of this job, the incumbent is regularly required to talk or hear. The employee must occasionally lift and/or move up to 25 pounds and may be required to stand and walk and sit for extended periods of time. Specific vision abilities required by this job include close vision. Dexterity to perform computer operations is necessary.

9. Work Environment. The noise level in the work environment is usually moderate. Office conditions are normal.

The description given is intended only to provide information about the general nature of the job and is not an all-inclusive list of the job duties, skills or abilities.

Employment with Accumold is “at will”, meaning that either the employee or the company may terminate employment at any time and for any or no reason