Front Office Associate

2 months ago


Portland, United States RAYUS Radiology Full time

RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is full-time, Monday - Friday, with Saturday rotation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patient
  • Faxes reports, billing information, and medical release forms as requested

(20%) Insurance

  • Verifies patient's insurance
  • Pre-certifies all exams with patient's insurance company
  • Obtains insurance authorization
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(20%) Scheduling

  • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
  • Enters and submits patient exam orders
  • Verifies orders match exam schedules
  • Schedules referrals and ensures proper authorizations are obtained
  • Schedules walk-in patients
  • Processes requests for image orders and CDs from referring physicians and patients
  • Maintains an up-to-date and accurate database on all current and potential referring physicians

(5%) Performs other duties as assigned


  • Front Office Associate

    2 months ago


    Portland, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Portland, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...

  • Front Office Associate

    3 months ago


    Portland, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Portland, United States Dental Office Full time

    Join Our Team: Front Desk/Office Manager at a Leading Dental Practice! Are you an experienced and dedicated professional looking for an exciting opportunity in the dental field? Our esteemed dental office is seeking a dynamic Front Desk/Office Manager to join our team! What We Offer: Competitive Compensation: Earn $30-$40 per hour based on...


  • Portland, Oregon, United States Dental Office Full time

    Join Our Team: Front Desk/Office Manager at a Leading Dental PracticeAre you an experienced and dedicated professional looking for an exciting opportunity in the dental field? Our esteemed dental office is seeking a dynamic Front Desk/Office Manager to join our teamWhat We Offer:Competitive Compensation: Earn $30-$40 per hour based on experience.Work-Life...


  • Portland, Oregon, United States Adventist Health Full time

    Position: Customer Care Associate (Outpatient)About Us:At Adventist Health, we are dedicated to providing comprehensive care to our communities, embodying our mission to promote health, wholeness, and hope. Our commitment extends from the operating room to the boardroom, driven by our passion to serve with love and compassion.Role Overview:We are seeking a...


  • Portland, United States Terwilliger Plaza Full time

    Job DetailsJob Location Terwilliger Plaza - Portland, OR Position Type Full Time Salary Range $24.50 - $26.50 Hourly Travel Percentage None Job Category Admin - Clerical Description At Terwilliger Plaza, located in beautiful downtown Portland, we believe that encouraging a deeper sense of dedication and belonging is key to how we attract and retain our best...


  • Portland, Oregon, United States MKM Hotels Full time

    Position Overview Become a vital part of MKM Hotels as a Front Desk Manager, where you will spearhead our front office activities to ensure outstanding guest experiences in a vibrant hospitality environment. Your role will be essential in supervising front desk personnel, managing guest interactions, and facilitating seamless check-in and check-out...


  • Portland, United States RHC Group Management LLC Full time

    Job DescriptionJob DescriptionAbout Rural Healthcare Group (“RHG”)Rural Healthcare Group is a leading provider organization on a mission to improve the lives of people living in underserved communities through high-quality primary care. By creating a positive and motivating environment for our clinic-teams, we can improve the way we show up for our...


  • Portland, Oregon, United States Sage Hospitality Group, LLC Full time

    Job Summary:We are seeking a highly skilled and professional Front Office Manager to join our team at Sage Hospitality Group, LLC. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Respond to guest inquiries and concerns in a...

  • Front Office Manager

    1 month ago


    Portland, United States The Hoxton Full time

    Job DescriptionJob DescriptionCompany DescriptionMore about us…The Hoxton, Portland is the 6th Hox in our family, and the 2nd in the US. You'll find us in the heart of Old Town in an iconic building boasting with history that dates back to 1906. Our Portland home has 119 bedrooms, a rooftop taqueria, Tope; our lobby lounge, Lovely Rita; and a speakeasy...


  • Portland, Oregon, United States PM Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at PM Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services: Greet and welcome guests, respond to their...


  • Portland, United States CASCADA PDX Full time

    Job DescriptionJob DescriptionDescription:Job Overview:Cascada Spa and Hotel is a premier boutique luxury hotel and hydrothermal spa, offering luxurious accommodations and exceptional wellness experiences. Our LEED Platinum-certified complex emphasizes sustainability in all aspects of its operations. We are seeking an experienced and dynamic Director of...


  • Portland, Oregon, United States PM Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at PM Hotel Group. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Services: Balance rooms and room inventory daily,...


  • Portland, Oregon, United States Residence Portland Cascades Station Full time

    Position Overview:The Guest Services Supervisor plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also focused on optimizing room revenue and occupancy rates.Key Qualifications:Minimum of 2...


  • Portland, Oregon, United States Gold's Gym Washington Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym Washington. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for our members and guests.Key Responsibilities:Customer Service:...


  • Portland, Oregon, United States PM Hotel Group Full time

    Position OverviewAs a Front Office Ambassador, you will play a pivotal role in shaping the guest experience at PM Hotel Group. Your primary responsibility will be to serve as the welcoming face at our front desk, ensuring that every visitor feels valued and appreciated.Key ResponsibilitiesWarm Reception: Greet guests with a friendly demeanor and a genuine...

  • Front Office Lead

    1 week ago


    Portland, Oregon, United States Atrium Hospitality Full time

    Company:Atrium HospitalityPosition:Front Desk SupervisorAbout Us:Atrium Hospitality is dedicated to delivering outstanding guest experiences in our full-service hotels and conference centers. We pride ourselves on our commitment to exceptional service and a welcoming atmosphere.Role Overview:We are seeking a dynamic and motivated individual to join our Front...


  • Portland, United States A Balanced Life Health Care Full time

    Our Naturopathic Primary Care clinic is hiring a Front Office Staff Person! We are looking for a friendly and compassionate person to join our SE Portland clinic. We are a small team of dedicated healthcare professionals looking for someone with a warm personality, who is intelligent and has excellent customer service skills. The Front Desk is the face of...


  • Portland, Oregon, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Guest Services Manager to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service DeliveryEnsure prompt...