Ad Operations Supervisor

3 weeks ago

Allentown, United States Clear Channel Communications, Inc. Full time

Current employees and contingent workers click here to apply and search by the Job Posting Title.Clear Channel OutdoorJob Summary:The Ad Operations Supervisor has direct oversight of the Ad Operations Specialists. This role is responsible for contract processing, managing workflow and process and training and compliance for sales contracts. In addition, this position will support Sales/Ad Operations leadership with managing inventory to maximize revenue and corporate inventory reporting.Job Responsibilities:Leads and manages the Ad Operations Specialist team to ensure contracts are processed timely and accurately.Manages the communication between the Sales and Operations functions ensuring compliance standards are met.Investigates and resolves client inquiries in cooperation with sales and the Business Service Center.Manages the process of weekly revenue reconciliation to bookings (BOB reports) with Airports Finance Team to ensure accuracy of contract bookings.Management of internal reports; weekly invoices on hold and auto renew reports.Supports inventory management and corporate reporting as needed.Trains, coaches, and develops the team on new implementations and workflow including development of training materials.Manages team performance through setting performance objectives, conducting evaluations and providing coaching and feedback.Attends, leads, and participates in team meetings.Performs other duties as assigned.Job Qualifications:Education and CertificationsBachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.Work ExperienceMinimum three (3) years of relevant experience, preferably in Media/Advertising sales or ad operations. Minimum one (1) year supervisory experience preferred.Skills Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.).Possess knowledge of sales principles and practices.Able to multi-task and stay calm under pressure.Strong organizational / time management skills and be detailed oriented.Competencies Achievement Orientation - Focusing efforts on achieving high quality results consistent with the organization's standards.Ensuring Accountability - Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.Fostering Communication - Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue, and building consensus.Partnering - Seeking and building partnerships and alliances that further the organization's objectives.Planning and organizing - Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.Physical Demands The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.Employee must have the ability to see written documents, computer screens and to adjust focus.This job is performed in a temperature-controlled office environment.LocationAllentown, PA: 7450 Tilghman Street, Suite 104, 18106Position Type RegularThe Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.Our organization participates in E-Verify. Click here to learn about E-Verify.Current employees and contingent workers click here to apply and search by the Job Posting Title.

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