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Director of Residential Services

3 months ago


Stamford, United States Creative Financial Staffing Full time

Director of Residential Services

CFS has partnered with a local nonprofit organization to identify their new Director of Residential Services. The organization has gone through some positive changes, and they are looking for someone that thrives in a positive and friendly environment. This role reports directly into the Chief Operating Officer and is responsible for coordinating services, overseeing the day-to-day operations of the residential programs and overall supervision of employees on the team.

Responsibilities:

  • Participate in the hiring, development, evaluation and disciplinary process for all employees assigned to Residential Services.
  • Provide for the supervision and training of employees assigned.
  • Ensure that supervisors assigned to the Residential Services program are knowledgeable in compliance requirements, health & safety issues, and building codes pertaining to IRAs and ICFs.
  • Ensure that people residing at the client's residential programs receive appropriate care, qualitative programming, adequate clothing and ADL supplies and adequate health and medical attention, as necessary.
  • Monitor and adhere to established budget guidelines.
  • Ensure that residential furnishings and maintenance needs are maintained.
  • Ensure that the funds belonging to the people receiving support are maintained and used according to approved guidelines and standards.
  • Attend and participate in assigned meetings as required and interact with

professional staff to coordinate services provided to people receiving support.

Interact with the families and advocates of people receiving support on matters pertaining to the services provided.

  • Adhere to and ensure conformity with federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the Quality Assurance Specialist.
  • Responsible for ensuring operational continuity, including providing acting coverage for absences and vacancies.
  • Provide support across all shifts, ensuring onsite presence outside of 9 am to 5 pm, Monday through Friday business hours, on a periodic schedule.
  • Accessibility and managing the on-call phone.

Desired Qualifications

  • A bachelor's degree in the field of Human Services, master's degree preferred
  • 7 years supervisory experience working with an ID/DD population,
  • Must have a valid tri-state driver's license.
  • Must have good interpersonal and writing skills.
  • Working knowledge of EHR and LMS systems preferred
  • Must have computer skills, including Microsoft Office