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Sr. Health Informatics Solution Coordinator

3 months ago

Edmond, United States Telligen Full time

This position is responsible for the operational support for multiple contracts/programs related to data collection, analysis and reporting. The incumbent will provide subject matter expertise and support in the analysis of the data, and in the design and development of products or services to support contract deliverables. In addition, the incumbent will perform leadership responsibilities as delegated by the lead or Manager.

Essential Functions

    • Operational Support - Serves as subject matter expert to internal and external customers. Utilizes knowledge and expertise to research and resolve issues in a timely manner and to the customer's satisfaction. Provides direction to the internal team.
    • Project Tasks & Requirements Analysis - Provides input based on subject, program, and product knowledge to the business and functional requirements for software products and services, including enhancements. Completes tasks and deliverables on time. Provides input to the business and functional requirements for software products and services, including enhancements based on program and product knowledge. Provides subject matter expertise to align program requirements with product requirements.
    • Documentation - Creates, updates, and reviews documentation and provides input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards). Identifies where additional information is needed, and the most effective mode of creating and communicating that information.
    • Product/Project Validation and Delivery - Collaborates and coordinates with project leads and initiates project processes. Provides product/project level validation to identify issues and recommend changes if needed. Troubleshoots identified issues based on program knowledge and subject matter expertise. Completes tasks and deliverables on time.
    • Training - Creates, reviews, and/or presents training materials. Makes recommendations for new training material or for enhancements based on program or product knowledge and expertise. Coordinates and facilitates live or recorded training sessions. Performs knowledge-sharing presentations to internal and external customers.
    • Client Management - Assists with client needs analysis and assessment. Assists with management of client expectations and relationships.
    • Performs miscellaneous duties as assigned.
Requirements
    • Four year degree in business, health care, IT and/or equivalent training or experience; and 3-5 years in related field; Demonstrated experience in healthcare quality improvement, healthcare information management and/or healthcare information technology (HIT)
    • Advanced knowledge and experience working with Windows, all Microsoft Office products and other PC-based software products; Intermediate knowledge and experience with database applications, data trending/graphics and reporting tools. Knowledge of Section 508 compliance and associated document formatting preferred.
    >
Items below are preferred
    • MOSS or WSS certification
    • Microsoft SharePoint Certification
    • Microsoft Power BI Certification
    • Microsoft Power Automate Certification
    • Microsoft Power Apps Certification
    • SQL
    • Statistical programming and visualization, machine learning, data management
    • Bachelor's degree in computer science and/or data analytics
    • SharePoint developer able to implement customization to meet business process demands.
    • Experience with Microsoft Power BI data analytics and reporting, and dashboard development.
    • Proven experience developing and supporting SharePoint applications.
    • Working knowledge of HTML, CSS, and JavaScript
    • Strong problem-solving and communication skills
    • Experience with SharePoint Designer and Visual Studio
    • Familiarity with SharePoint APIs and developing custom solutions
    • Experience with Microsoft SQL Server and PowerShell


COMMITMENT TO SAFETY

As part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination)

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.

Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions.

Our business is our people and we're looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us

Are you Ready?

We're on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.

Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.

Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.

Ingenuity: We're a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we're all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away

Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.

Thank you for your interest in Telligen

Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.

Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Telligen does not accept 3rd party solicitations from outside staffing firms.