Front Desk Agent

2 months ago

Fort Worth, United States Palette Hotels Full time
Position: Front Desk Agent - Holiday Inn Express Fort Worth, TX

Essential Duties and Responsibilities

As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints managed, recorded, and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.

Required Skills and Requisites

Job Requirements

Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Two years Front Desk experience
  • Knowledge of the hospitality industry
  • High level of IT Proficiency
  • Able to speak and understand Spanish

At Palette Hotels LLC, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.

Palette Hotels LLC is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

  • Mansion Overnight Front Desk Agent

    1 month ago

    Dallas-Fort Worth Metroplex, United States Overnight Front Desk Agent Full time

    Job summary - • Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Essential Duties and Responsibilities – (Key Activities) The following are specific responsibilities and contributions critical to the successful...

  • Mansion Front Desk Supervisor

    3 months ago

    Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Front Desk Agent

    3 months ago

    Fort Worth, United States Omni Hotels Full time

    Location: Fort Worth Hotel As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worths exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the citys cultural centers, restaurants and nightlife. The Omni...

  • Front Desk Agent

    2 months ago

    Fort Lauderdale, United States Oceanskyresort Full time

    **Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs. **Duties and Responsibilities:** Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide guests...

  • Front Desk Agent

    3 weeks ago

    Fort Mill, United States StepStone Hospitality Full time

    Job Title: Front Desk Agent for the 3pm-11pm shift Our company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact for our guests, so it is important that...

  • Front Desk Agent

    3 weeks ago

    Fort Mill, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk Agent for the 3pm-11pm shiftOur company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact...

  • Front Desk Agent

    4 months ago

    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk

  • Front Desk Agent

    2 months ago

    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Front Desk Agent Overview The Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent

    2 months ago

    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Hotel Front Desk Agent

    5 months ago

    Fort Lauderdale, United States Oceanskyresort Full time

    **Hotel Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs. **Duties and Responsibilities:** Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide...

  • Front Desk Agent

    5 days ago

    Fort Worth, United States Sheraton Fort Worth Full time

    Resumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive...

  • Front Desk Agent

    3 months ago

    Fort Wayne, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** This is a Part-Time position (Weekend Evenings Availablity) **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and...

  • Front Desk Agent

    3 months ago

    Fort Myers, United States Auro Hotels Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02709 Showing 1 location **Job Details** **Description** **Residence Inn by Marriott Sanibel/Ft Myers is seeking a dynamic Front Desk Agent/Relief Night Audit for their busy hotel! Compensation is competitive based on experience. Must have open availability, including...

  • Front Desk Agent

    3 months ago

    Fort Collins, United States Hostmark Hospitality Full time

    ** Front Desk Agent** ** Courtyard Fort CollinsFort Collins, CO** As a Front Desk Agent, you will: * Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. * Welcome and serve guests in person and over the phone everyday. * Enjoy solving problems, be comfortable using a computer to check guests...

  • Front Desk Agent

    3 months ago

    Fort Worth, United States Palette Hotels Full time

    Job DescriptionJob DescriptionPosition: Front Desk Agent - Holiday Inn Express Fort Worth, TXEssential Duties and ResponsibilitiesAs a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to...

  • Front Desk Agent- Le Meridien Fort Worth

    2 months ago

    Fort Worth, United States Remington Full time

    Job Description Do you enjoy providing exceptional customer service and creating memorable experiences for guests? Are you a detail-oriented individual who thrives in a fast-paced environment? If so, a Front Desk Agent position at our hotel may be the perfect fit for you! About the Role: We are seeking a motivated and enthusiastic Front Desk Agent to join...

  • Front Desk Agent/Night Audit

    3 weeks ago

    Fort Lauderdale, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Audit, Hospitality, Night, Operations

  • Front Desk Agent

    1 month ago

    Fort Worth, United States Courtyard Alliance Town Center Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    2 months ago

    Fort Lauderdale, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk, Agent, Part-Time, Customer Service, Hotel, Healthcare, Skills

  • Front Desk Agent

    2 months ago

    Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Agent** Location: Sunrise, FL, US Property Name: La Quinta by Wyndham Sunrise Sawgrass Mills Req Id: 14269 La Quinta by Wyndham is now seeking a Front Desk Agent to join our team at the La Quinta by Wyndham Sunrise Sawgrass Mills location in Sunrise , Florida . **Job Summary** The Guest Service Agent is responsible for providing attentive,...