Front Desk Associate
2 months ago
The Front Desk Associate greets, assists, and directs members, guests, staff and callers as they enter or call the gym. Also performs a variety of administrative and operational duties as necessary.
Duties
- MUST BE ABLE TO WORK ONE WEEKEND SHIFT PER WEEK.
- Must be super friendly and greet members coming and leaving the facilityThis is our number one trait we are looking for in an employee.
- Must be proficient in using a point of sale computer, desk top and mobile devices.
- Must be dependable and show up on time (10 minutes early) for all shifts.
- Cleans equipment, mirrors, vacuums, bathroom clean up, towels/laundry.
- Answers the phone using the correct greeting and assists callers as needed.
- Processes all transactions at the Point of Sale register
- Assists members with all inquiries or pass to a higher up
- Maintains a clean and orderly front desk/lobby area
- Ensures that front desk systems are followed such as proper Member Check-In, Guest Registration, Cash Handling, Replacement of Member scan Card,
- Projects a polished, professional image at all times
- Provides a superior level of customer service to members and guests
- Performs a variety of duties including filing paperwork, folding towels, doing bathroom clean up's or any other duties as assigned
- Performs other duties as directed by Management including and not limited to trash, light maintenance, shopping runs.
- All employees must show up for staff meetings
All part time employees must work week and weekend shifts
Shift Available:
Monday-Thursday
5AM-12PM, 12PM-6PM, 1PM-9PM, 4PM-10PM
Friday
5AM-12PM, 12PM-8PM, 4PM-9PM
Saturday and Sunday
6AM-12PM and 12PM-6PM
There is a 90 day probationary period. If you are on time, show up for your scheduled shifts, have a positive attitude and do what is instructed by management.
Requirements
- Super Friendly
- Good computer skills
- Good customer service skills
- Be able to function effectively in a fast-paced environment
- Operate phone and standard office equipment effectively
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