Office Manager

1 month ago


Los Angeles, United States Haven Financial LLC Full time

Job Overview We are performing a confidential search for a high profile client. We are seeking a full time Office Manager who will manage the overall operations of an acting school in Los Angeles. This is an in-person position in a fast-paced environment undergoing significant process improvements. The Office Manager reports to the Creative Director/Business Owner to ensure that the day-to-day operations of the business are handled properly and meet all expectations of the Creative Director. As the office staff is small, the position requires many different hands-on projects and tasks. The ideal candidate is highly skilled at managing people and personalities at an expert level. Excellent communication skills and professionalism are a must. The ability to adapt to the day's needs as well as carry out initiatives to improve the overall operations and business performance is needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO: Work with the Creative Director to define the appropriate structure of the organization to support changing needs as well as carry out the vision for the future. Be responsive to all needs of the Creative Director in a timely manner. Oversee Bookkeeper and Registrar on a day-to-day basis. Develop a deep understanding of the complex processes in all areas of the business and continually monitor processes to identify issues, make recommendations, manage implementation, and evaluate performance of every aspect of the business. Manage development of the CRM to support all business needs. Evaluate, redesign, and maintain internal website/learning management system. Evaluate, redesign, and maintain current website integrating new ecommerce website. Provide technical support to Creative Director, as needed. Handle customer service escalations, communicating all to Creative Director in a timely manner. Provide teacher support and staff support. Oversee the operation of the building (once reopened) and ensure the safety and security of the building. QUALIFICATIONS: Bachelor's Degree in a business major. Strong organizational abilities, detail-oriented, and able to manage multiple projects simultaneously. 3-5 years personnel management in a high-stress environment. 3-5 years operations experience. Excellent interpersonal, communication, and collaboration skills. Exemplary problem-solving skills and the ability to work independently. Competency in IT operations and management. Highly computer literate, especially in Microsoft Office applications including Dynamics 365 CRM. Capable writer and verbal communicator. Passionate about actors and the entertainment industry. Job Type: Full-time Pay: From $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Day shift Monday to Friday Experience: Microsoft Dynamics 365: 2 years (Required) Organizational skills: 3 years (Required) Work Location: In person #J-18808-Ljbffr


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