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Medical Administrative Assistant
2 months ago
Job Type Full-timeDescriptionAnderson Orthopaedic Clinic is currently seeking a Medical Administrative Assistant to join our team We are seeking candidates who are very detailed oriented and with a strong ability to multitask. The candidate will be dependable, highly reliable and a proactive self-starter with excellent communication and customer service skills. Surgery scheduling experience is a plusAdministrative duties include but are not limited to:Answer phones, triage calls, schedule appointments as the first point of contact for patientsPrepare provider clinic to ensure provider has all necessary information needed to run an efficient clinicRun provider clinic efficiently Use customer service principles and techniques to deal with patients calmly and pleasantlyConfirm, cancel, reschedule and update patient appointments at request of patient AND/OR providerEnter and update patient information, obtain authorizationsFollow-up in a timely manner to patient requests and questionsAddress patient concerns efficiently and effectively.Scan documents into patient chartsFax necessary paperworkEffectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested)Time Management:The hours are 8:30AM-5:00PM. There will be clinic days that run later than 5:00PM. You are not required to stay later, but you may be asked to occasionally help until the surgeon has completed his schedule and\or the work for the day has been completed.RequirementsEducation: High school diploma or GED certificate. Experience: One year of medical office experience preferred. Basic knowledge of Microsoft Office and EMR products.Qualifications:Cooperative work attitude toward co-employees, management, patients, visitors, and physiciansAbility to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general publicAbility to make decisions and solve problemsWork effectively as team member with physicians and other staffAppropriately interact with patients, families, and othersAbility to flexibly respond to changing demandsMust have a flexible work schedule with the ability to work late some days and work through the lunch break on busy clinic daysPhysical/Mental Requirements:Varied activities including sitting, standing, walking, stooping, lifting, bending, reachingMust be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to life up to 30 poundsOccasional stress from workloadMust be able to use a variety of office equipment including phone, copy machine, writing instruments, pc, fax.
