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Patient Services Representative

2 months ago


Lexington, United States Southern Medical Management LLC Full time

Benefits:

Starting at $15/hr. Based On Experience

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

*Only candidates selected for more information or interviews will be contacted.

This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

General Summary of Duties: Coordination of patient care includes, but not limited to, patient scheduling and insurance verification. As a member of SouthernMED's Patient Services Call Center Team, the position's primary focus is to ensure a positive patient experience by demonstrating quality customer service skills when answering a high volume of phone calls on a daily basis.

Major Responsibilities

Answering phone calls and scheduling patient appointments for 30+ providers located at eleven (11) pediatric offices in SC

Verifying insurance on various websites and portals

Communication to sites regarding patient care

Filling in for front desk employees at various sites as needed

Job Requirements

High school diploma or equivalent

Experience in a medical setting preferred

Professional phone etiquette is a must

Professional and courteous demeanor is a must

Ability to multitask in a fast-paced environment

Strong written and verbal communication skills

Bilingual skills are preferred, but not required

Call Center experience is preferred, but not required