Intake Certification Specialist

1 month ago

Waterbury, United States New Opportunities Full time
Seasonal, Non-Union, Non-Exempt Position

$16.50 per hour, 40 hours per week

BASIC FUNCTION OF INTAKE CERTIFICATION SPECIALIST:

To determine the eligibility or ineligibility of clients applying for Energy Assistance and Weatherization. Clients may be found eligible for assistance with their home heating bills. To refer ineligible households to other available fuel assistance programs.

RESPONSIBILITIES OF INTAKE CERTIFICATION SPECIALIST:
  • Accurate data entry of all customer information required when applying for energy assistance.
  • Insure that all information is correct.
  • Determine if all documentation required is received.
  • Configure amounts from sources of income and translate them into monthly income figures.
  • Notify client of award amount (if any) or of ineligibility for program.
  • Provide information on energy assistance program and other programs offered.
  • Enroll participants in Utility Arrears Forgiveness programs and complete low budget worksheet.
Requirements

REQUIREMENTS OF INTAKE CERTIFICATION SPECIALIST:

Education:

High School Diploma or GED

Experience:
  • 1-2 years of experience in program implementation
  • Knowledge of Energy Assistance Program and other programs available to low-income and/or elderly
Job Skills:
  • Ability to work with a variety of people
  • Strong Math Skills
  • Capability to multi-task and good organization skills
  • Computer knowledge
  • Good written and verbal skills
  • Ability to use calculator


EOE AA M/F/Vets/Disability

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns . We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:
  • Energy Assistance and Weatherization
  • AIDS / HIV Prevention
  • Fatherhood Initiative
  • Employment Education and Training
  • Child Welfare and Family Development Services
  • Early Childhood Education Programs
  • Elderly Services
  • Homeless Shelter and Transitional Housing
  • Ex-Offender Programs and Re-entry Services


Salary Description

$16.50 per hour

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