Manager Technical Applications

1 month ago

Marshall, United States Virgin Atlantic Full time

Home » Jobs » Manager Technical Applications Location: Flexible working with up to 3 days a week in our VHQ, Crawley Contract: Permanent Closing Date: 16th August 2024 In a nutshell Virgin Atlantic is a purpose led long haul airline. Committed to protecting the planet, whilst bringing the social and economic benefits of connectivity and trade to the destinations and communities we serve. We're on a mission to net zero by 2050, but no airline can tackle the decarbonisation challenge alone. At Virgin Atlantic, we're committed to innovation, pioneering change through partnership, and being transparent in our progress. Virgin Atlantic will appoint a Technical Application Platform Owner that will be able to work alongside major programmes of change to accept into service new application solutions and services. The role will be expected to influence at a senior level and represent the Technology and Enterprise Transformation division and interests in project steering committees. This role will also work alongside Enterprise and Solution Architecture to consult on industry best practice, determine the feasibility and supportability of new initiatives. The successful candidate will be expected to have a strong grasp on Application platform management, digital/web and SaaS technologies, commercials, work prioritization and fundamentals around operational support. Day to day Provide expertise and guidance on technical aspects of the platforms, ensuring flawless performance and managing change efficiently. Support Business/Suppliers: Serve as the main point of contact between Technology teams, App suppliers/partners, and important business individuals for the application platforms, promoting ongoing enhancements. Collaboration for planning and development: Work closely with the Business Product Owner and Enterprise Architecture team to establish the application roadmap and long-term vision for the platforms. Project management: Enhance and support the application platforms by defining requirements, objectives, and deliverables. Collaborating with colleagues and external partners: Engage with both internal and external individuals to fulfill business requirements. Secure and protect: Ensure the security and integrity of the application platforms in collaboration with InfoSec and data protection teams. Quality assurance and compliance: Ensure compliance with industry standards, regulatory requirements, and quality assurance processes. Continuous improvement: Drive innovation and improvements in application platform performance and capabilities. Release Management Oversight: Define and oversee the release management process, ensuring seamless integration of new features and updates into the production environment. Strategic Release Planning: Develop a long-term release strategy aligned with business objectives. Release Policy Development: Establish policies and procedures for release management, ensuring compliance and quality. Ownership and oversight: Oversee the application platforms, interfaces, and core platform team, resolving technical obstacles to delivery. Feasibility and supportability: Determine the feasibility and supportability of new initiatives. Optimization and reliability: Collaborate with Technology teams and Suppliers to optimize application platform reliability and uptime. Service level agreements: Address missed service level agreements (SLAs) by working with contract/commercial team and service management to suggest technical fixes. Fit for purpose: Ensure new and existing applications are fit for purpose, delivering the expected service, and understanding cost of ownership, risks, and problem areas. Alignment with business strategy: Ensure application platform and team alignment with the business strategy, product roadmap, and governance policies. Regular review: Regularly review application roadmaps and CSI to ensure they stay fit for purpose. Technical Support: Serve as a point of contact to resolve technical obstacles that may impede the delivery of managed applications. About you Highly effective at persuading, influencing, and changing the behaviours of executives, peers and colleagues across our business. Soft skills to motivate, develop, influence, and change "hearts and minds". Proven ability to manage conflicting interests of key stakeholders. The job holder will have an ability to communicate complex information concisely to senior business audiences. Able to drive focus, enthusiasm, and momentum into all levels of the team. Does this sound like you? If you're energised by the prospect of being part of our amazing Architecture Team then we'd love to hear from you Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Be yourself Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( recruitment@fly.virgin.com ) feeling confident that we've got your individual considerations covered. #J-18808-Ljbffr

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