We have other current jobs related to this field that you can find below

  • BPO Customer Care Associate

    4 weeks ago

    Ashland, United States NTT DATA Full time

    Req ID: 291426 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team in Lincoln, Nebraska (US-NE), United States (US). Onshore Remote...

  • Retail Associate Customer Service

    5 months ago

    Ashland, United States Goodwill Industries of Central and Coastal Virginia Full time

    Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales floor, and assisting with visual presentation. Essential Duties(Other Retail Associate, Customer Service, Associate, Retail, Store Manager, Customer

  • Customer Care Center Advisor

    3 months ago

    Ashland, United States Sonabank Full time

    ** Customer Care Center Advisor** **Job Category****:** Retail Ops. **Requisition Number****:** CUSTO01879 Showing 1 location **Job Details** **Description** **Position Description** This position is responsible for providing day-to-day quality service by phone, chat, e-services, or written communication to all bank customers in an efficient and professional...

  • Customer Service Associate

    5 days ago

    Ashland, Ohio, United States Millers Market Full time

    Organization Name:Millers Markets Website:About Our Organization:Family Owned and Operated Local Grocery Stores. Job Location:Hours/Week: 20-40 Other Information:Become part of a team that fosters growth, encourages the development of work ethics, and enhances skills for future opportunities. Benefits:401k Health Insurance - Vacation - Paid Holidays Job...

  • Guest Care Associate

    3 months ago

    Ashland, United States Family Fare Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Sales/Customer Service Associate-ReMix Market

    4 weeks ago

    Ashland, United States The Junkluggers Full time

    ReMix Market RVA (Ashland) seeks a mature, energetic, and dependable sales associate to help with day-to-day store and retail operations (2-3 shifts per week). This is a customer-facing position so you should enjoy working with the public and be a pleasant and engaging personality. Our preferred candidate would also be comfortable engaging/interacting on...

  • Customer Service

    1 month ago

    Ashland, United States Bass Pro Shops Full time

    The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Retail, Customer

  • Warehouse Associate

    2 days ago

    Ashland, United States Workforce Full time

    Position Summary:We are seeking talented Warehouse Associates and Order Selectors from all backgrounds to join our team.Schedule: Monday - Thursday 5PM- 5AMPay rates: $18.50/hr Essential Functions:Unload pallet/floor-loaded inbound containers.Accurately receive/label products via Warehouse Management System (WMS) using handheld RF equipment.Safely and...

  • Warehouse Associate

    20 hours ago

    Ashland, United States Workforce Full time

    Job DescriptionJob DescriptionPosition Summary:We are seeking talented Warehouse Associates and Order Selectors from all backgrounds to join our team.Schedule: Monday - Thursday 5PM- 5AMPay rates: $18.50/hr Essential Functions:Unload pallet/floor-loaded inbound containers.Accurately receive/label products via Warehouse Management System (WMS) using handheld...

  • Guest Care Associate

    4 weeks ago

    Ashland, United States SpartanNash Full time

    Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists.Provide courteous guest service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist...

  • Guest Care Associate

    1 month ago

    Ashland, Ohio, United States SpartanNash Full time

    Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists.Provide courteous guest service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist...

  • Customer Service Associate

    4 days ago

    Ashland, Ohio, United States Wingstop Full time

    Position Overview Description: We are seeking motivated individuals to fill the role of Cashiers, essential to delivering an exceptional dining experience for our patrons. Key Qualifications: Outstanding communication skills with a professional demeanor. Meticulous attention to detail, particularly in cash management. Ability to handle multiple tasks...

  • Customer Engagement Associate

    5 days ago

    Ashland, Pennsylvania, United States New England Wireless Full time

    Sign-On Bonus - Earn a $1000 Sign-On Bonus if accepted for this positionAre you seeking a fulfilling career that fosters both professional and personal development? Do you have a passion for cutting-edge technology? If you are an energetic and sociable individual who enjoys assisting others, and you are motivated to succeed, then this opportunity may be the...

  • Sales/Customer Service Associate-ReMix Market

    4 weeks ago

    Ashland, United States The Junkluggers of Central VA Full time

    Job DescriptionJob DescriptionReMix Market RVA (Ashland) seeks a mature, energetic, and dependable sales associate to help with day-to-day store and retail operations (2-3 shifts per week). This is a customer-facing position so you should enjoy working with the public and be a pleasant and engaging personality. Our preferred candidate would also be...

  • Sales Associate

    3 months ago

    Ashland, United States Feeders Pet Supply Full time

    Here are Feeders Pet Supply our mission is quite simple - to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of helping a pet parent find the...

  • Supportive Housing Associate

    1 month ago

    Ashland, United States Columbia Care Services Full time

    APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match...

  • Sales Associate

    3 months ago

    Ashland, United States Feeders Pet Supply Full time

    Here are Feeders Pet Supply our mission is quite simple - to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of helping a pet parent find the...

  • Sales Associate

    3 months ago

    Ashland, United States Feeders Pet Supply Full time

    Job DescriptionJob DescriptionHere are Feeders Pet Supply our mission is quite simple – to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. We hope that you can be a part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of...

  • Customer Service Outfitter

    4 weeks ago

    Ashland, United States Bass Pro Shops Full time

    Customer Service Outfitter page is loaded Customer Service Outfitter Apply locations Ashland, VA time type Part time posted on Posted 4 Days Ago job requisition id R203371 POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner,...

  • Senior Customer Service Associate

    5 days ago

    Ashland, Oregon, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc. is a leading player in the automotive rental and leasing sector, recognized for its commitment to excellence and a positive workplace culture. We are currently seeking a Senior Customer Assistance Representative to enhance our customer service operations. This role is pivotal in delivering exceptional service to both...

Customer Care Voice Associate

1 month ago

Ashland, United States NTT DATA Full time
Req ID: 291562

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Customer Care Voice Associate to join our team in Lincoln, Nebraska (US-NE), United States (US).

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $20.00hr

Required schedule availability for this position is Monday-Saturday 7:00 am to 7:00 pm (Central Time)

Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements.

Basic Qualifications:
  • 1 year experience (WAH) remote customer service
  • 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications
  • Minimum High school diploma or GED.
Responsibilities:
  • Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products.
  • Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers.
  • Ensuring customer satisfaction (CSAT) and strive to meet service metrics.
  • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
  • A typical day will likely involve fielding between 75 to 100 calls.
  • Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
  • Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
  • Attention to detail, accuracy, and accountability for your work product.
  • Designated quiet area to complete calls while working from home


New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process

*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.

Must Pass Drug screen

Must Pass a background check with Education check and employment verification check.

#INDBPO

#LI-MIWS

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.