Current jobs related to Customer care representative ii, ann sacks - Portland - Kohler

  • Customer Service Representative II

    1 month ago

    Portland, Maine, United States Health Care Service Corporation Full time

    Job SummaryAs a Customer Advocate II at Health Care Service Corporation, you will play a vital role in providing exceptional customer service to our clients. This position involves working on the phone, responding to inquiries, and conducting research to resolve customer issues in a prompt, accurate, and objective manner.Key ResponsibilitiesRespond to...

  • Customer Service Representative II

    4 weeks ago

    Portland, Maine, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Advocate II to join our team, responsible for working on the phone all day responding to telephone and written inquiries in a prompt, accurate, and objective manner....

  • Healthcare Customer Service Representative

    1 month ago

    Portland, Maine, United States Martins Point Health Care Full time

    Job Title: Member Service RepresentativeAt Martins Point Health Care, we're committed to delivering exceptional care and coverage to our members. As a Member Service Representative, you'll play a vital role in ensuring our members receive the support they need to thrive.Key Responsibilities:Provide world-class customer service to our members, responding to...

  • Claims Capture Unit Representative II

    4 weeks ago

    Portland, Maine, United States Service Master of Allegany County Full time

    About the RoleWe are seeking a highly skilled Claims Capture Unit Representative II to join our team at ServiceMaster Brands. As a Claims Capture Unit Representative II, you will play a critical role in processing inbound and outbound calls, dispatching leads to the appropriate party, and utilizing computerized systems for tracking and gathering...

  • Customer Care Representative>

    4 months ago

    Portland, United States Lineage Logistics Full time

    Lineage Logistics - NE San Rafael Street [Customer Service Representative] As a Customer Care Representative at Lineage Logistics, you'll: Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries; Invoice and verify accounts accurately and in a timely manner; Verify...

  • Construction Customer Care Representative

    2 months ago

    Portland, United States Toll Brothers Full time

    Toll Brothers, America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Portland, Oregon. What is the opportunity? The Customer Care Representative works closely with homeow Customer Care, Representative, Construction, Customer Service, Retail

  • Sales Representative II

    1 week ago

    Portland, Oregon, United States WillScot Corporation Full time

    At WillScot Corporation, we're seeking a highly motivated Sales Representative II to join our dynamic sales team. As a vital member of our team, you'll actively seek out new business opportunities, build relationships with prospective customers, and provide tailored solutions to drive revenue growth and profitability.Key Responsibilities:Work closely with...

  • Customer Service Rep II

    5 months ago

    Portland, United States Patterson Companies Full time

    **Customer Service Rep II** **Primary Location** Portland, Oregon **Job ID** R100434 **Job Summary** Customer service representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. As a CSR, you will assist the customers in determining their...

  • Construction Customer Care Representative

    4 weeks ago

    Portland, United States Toll Brothers Full time

    Overview Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including...

  • Member Service Representative II

    4 months ago

    South Portland, United States Town & Country Federal Credit Union Full time

    **Member Service Representative II** **Department:** Retail Services **Location:** South Portland, ME **Member Service Representative II** We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances...

  • Customer Service Representative

    5 months ago

    Portland, United States Albertsons Companies Full time

    A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representative, Customer Service, Representative, Retail, Grocery

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States Test Equipment Distributors Full time

    Customer Care RepresentativeAt Test Equipment Distributors, we are seeking a highly skilled and detail-oriented Customer Care Representative to join our team. As a key member of our Customer Care Department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and...

  • General Manager II

    1 month ago

    Portland, Maine, United States Advance Auto Parts Full time

    Job Title: General Manager IIAdvance Auto Parts is seeking a highly motivated and experienced General Manager II to join our team. As a General Manager II, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer experiences and drive business growth.Key Responsibilities:Achieve overall store sales goals...

  • Customer Service Representative

    2 weeks ago

    Portland, Maine, United States MaineHealth Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at MaineHealth. As a Customer Service Representative, you will be the first point of contact for patients and families, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide friendly and courteous service to patients and...

  • Phlebotomy - Phlebotomist II

    4 weeks ago

    Portland, United States TalentBurst Full time

    Job Title: Phlebotomist II Location: Portland OR Duration: 6+ Months extendable contract Shift/Time Zone: Mon to Fri 8Am to 5PmJob Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II...

  • French Bilingual Customer Care Representative

    3 months ago

    Portland, United States Columbia Sportswear Full time

    French Bilingual Customer Care Representative **** French Bilingual Customer Care Representative At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired by...

  • Spanish Bilingual Customer Care Representative

    4 months ago

    Portland, United States Columbia Sportswear Full time

    Spanish Bilingual Customer Care Representative **** Spanish Bilingual Customer Care Representative At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground. Every product we make and every task we undertake is inspired...

  • General Manager II

    1 month ago

    Portland, Oregon, United States Advance Auto Parts Full time

    Job Title: General Manager IIAdvance Auto Parts is seeking a highly skilled and experienced General Manager II to lead our store in Portland, OR. As a General Manager II, you will be responsible for inspiring our team, helping our customers succeed, and growing our business with integrity.Key Responsibilities:Achieve overall store sales goals and service...

  • Customer Service Representative

    2 weeks ago

    Portland, Oregon, United States The LaSalle Group Full time

    Customer Service RepresentativeLaSalle Network is a leading provider of direct hire and temporary staffing services. Our client is seeking a highly skilled Customer Service Representative to support their growing business and new clients.Key Responsibilities:Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within...

  • Customer Service Representative

    4 months ago

    Portland, United States Providence Health & Service Full time

    Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Serv Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare

Customer care representative ii, ann sacks

2 months ago

Portland, United States Kohler Full time

Customer Care Representative II, Ann SacksWork Mode: HybridLocation: Hybrid - Portland, OR or Houston, TXOpportunityThe Customer Care Representative contributes to a positive and inclusive work environment, with the primary responsibility for communication and problem resolution with our showroom teams to ensure customer satisfaction. This includes frequent contact with customers via email and phone and maintaining all appropriate documentation and account records. Specific ResponsibilitiesProvide Support and Problem Resolution to Showroom TeamsAct as a point of contact for designated showroom(s), troubleshoot difficult customer issues and act as liaison on escalations.Responsible for competently and efficiently handling a fluctuating volume of contacts and question types and responding to inquiries within defined service level threshold.Document and track customer feedback and communicate back to Ann Sacks to drive continuous improvement.Possess an in-depth knowledge of Ann Sacks products, including technical aptitude. This includes leveraging our NTCA resource to verify installation process and warranty resolution.Resolve warranty claims in partnership with showroom management while identifying the best “cost versus service” solutions. Utilize negotiation skills and compromise to reach customer resolution while maintaining warranty budget. Provide backup support for Customer Care Representatives during time off, coverage gaps or as the business requires. Support Customer Care Representatives with creating BOLs, delivery reconsignments and responding to new customer web inquiries.Establish and maintain successful relationships with internal departments allowing for timely and effective resolution of customer needs. Act as liaison between sister brands to provide proactive lead time information and resolve inter-company client issues.Coordinate special one-time projects as assigned by Supervisor. Such projects may include creation and documentation of SOPs, analysis of BOBJ and SAP data, and business process change testing and participation.Skills/RequirementsMinimum 2 years of experience in a customer-facing environment required. Preference given to candidates who possess a blend of in-person and remote (email, telephone) customer interactions in a fast-paced environment.High School Diploma required.Ability to leverage technical skill set to effectively execute duties. Experience in Microsoft Office suite - proficiency with Word required, and familiarity with Excel and Outlook preferred. Avaya phone system experience preferred. SAP experience a strong plus.Strong communication skills. Interactions will be via phone, in-person, email, and IM.Ability to represent our brand to the end user and maintain client relationships as a Brand Ambassador.Effective problem solver who can drive swift resolution for clients and showrooms alike.Self-motivated with a high sense of urgency.#LI-Hybrid#LI-KZ1#tkThehourly range for this position is $18.60 - $23.25. The specific hourly rateoffered to a candidate may be influenced by a variety of factors includingthe candidate’s experience, their education, and the work location. Availablebenefits include medical, dental, vision & 401k.Why Choose Kohler?We empower each associate to #Become More At Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.About UsIt is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.