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Job Summary
As
healthcare consultant , you will help develop and deliver a customized approach to meet our client’s specific needs including processing mapping, change management, standardization of distributed process, quality improvements, cost savings, and revenue enhancement. We are “hands-on” and utilize focused skills across the value stream, operations, to organizational strategy to customer engagement. We implement practical solutions to help the client to do more with what they have and innovative solutions to take advantage of techniques they have not tried.
As Part of our Team, You Will:
Engage with clients to understand the current state of their business/revenue cycle and establish positive relationships that build credibility
Gather and analyze relevant data, conduct client interviews, and visit offices to observe systems, processes, and policies first-hand
Identify and catalog problems, challenges, risks, and opportunities; create reports and presentations for use in communicating findings
Work with clients to define future state requirements for tools, systems, and processes; recommend design improvements or champion selection of alternative systems; then, provide implementation roadmap/oversight including design, creating documentation, delivering training, and coaching
Develop performance metrics and construct reports that effectively represent current state, and as a foundation to develop desired future state
Develop and evaluate alternative strategies to achieve specific savings objectives
Create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense of urgency across one or more workstreams
Work in a hands-on mode until potential alternatives are exhausted and future state procedural workstreams are in place, tested, and fully functioning
Manage project resources in a team environment as needed
Required Experience and Skills
Background in healthcare and expertise in provider network operations
Proven success in optimizing a facility’s ability to deliver high-quality care to their patients efficiently and cost-effectively, and improve patient outcomes
3+ years of management consulting, advisory, professional services, industry, and/or hands on supervisory experience including coaching, mentorship, and performance management
Proven critical thinking skills in both data collection and
complex analysis ; ability to identify data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement
An entrepreneurial mindset to collaborate with project team members / clients to design and implement effective solutions to complex business problems; continuously evaluate to uncover new opportunities
Excellent verbal and written communication skills with ability to create communications that “tell the story”; effectively deliver presentations of content in a customer-facing forum
Business process mapping
to document current and potential future state and use of a mapping software such as MS Visio, etc.
Exemplary skills across entire Microsoft Office Suite
Must be able to create Pivot Tables
Demonstrated ability to apply
statistical analysis tools
to drive objective decisions and outcomes for a client
Education and Certifications
Bachelor’s degree required
Project Management (PMP, CAPM, Scrum, Agile) or Lean certification preferred
Location - New Jersey
Synergetics employees may reside in any city, however, proximity within one hour of an international-class airport is required. This position will be 50% remote and 50% travel to the New Jersey/New York City area.
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