Event Service Execution Intern

2 weeks ago

Troy, United States Continental Full time
Event Service Execution Intern

Department: BOH Direct Labor - Continental 806436

Employment Type: Internship

Location: BOH Director Labor - Continental

Reporting To: Mackenzie Shaul

Description

WHO WE'RE LOOKING FOR

Continental is looking for a standout Event Service Execution Intern who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.

WHO YOU ARE

The Continental Services Event Service Execution Intern is a valuable temporary member of our team who:
  • Train as a Core member of the Service Team
  • Desires hospitality management experience
  • Acts as a brand ambassador embodying our core values
  • Is interested in growing within a dynamic team
  • Is committed to excellence
  • Works best in a creative, collaborative environment
Sound like you? Let's chat.

WHAT YOU'LL ENJOY
  • $18.00/hour pay rate
  • Working at luxurious metro-Detroit venues
  • Growth opportunities
  • A people-first environment where doing meaningful, fulfilling work is central and a rewarding team dynamic is essential
  • TIPS certification - a course that builds on your existing skills as a seller of alcohol to prevent underage drinking, drunk driving and serving intoxicated guests.
WHO WE ARE

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

We Are Curious.

Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and create remarkable experiences.

We Dream Big.

We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we're not afraid to dig into a challenge.

We Champion Each Other.

Collaboration, teamwork, and trust aren't just buzzwords to us-they truly define our culture.

We're committed to cultivating an environment where everyone feels welcome at the table, from our team members to our guests. Because we know the best results happen when all perspectives are shared, and all voices are heard.

We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafs, premier events and more. If hospitality is in your DNA, if you're passionate about making a difference, if you're searching for a place where you can grow, we're looking for you.

Continental is proud to be an Equal Opportunity Employer.

ROLE PROFILE

The Event Service Execution Intern will be successful when:

They develop a diversified skillset in service and an overall enhanced event knowledge by rotating through different departments and ultimately managing their own event.

This internship allows those who have a specific passion for event execution to immerse themselves in all aspects of that process through Continental's event execution life cycle; rotating through Service (Serving & Bartending), Culinary, Operations; including leading a special employee engagement project, shadowing Event Managers, and leading a small event with management support.

DAILY OPERATIONS
  • Train with Event Managers to understand how to prepare for an event, set-up an event, execute an event, and complete an event profile
  • Cross train with all departments: culinary, bar, operations, floor, design/decor
  • Train with Culinary to learn menu items and culinary daily operations
  • Ensure quality standards are met and event timelines followed
  • Actively engage in the training and development
  • Provide remarkable service to all guests including internal teammates
  • Be an ambassador for the company by fulfilling all dress code policies and presenting a polished, professional look.
  • Attend training workshops
EDUCATION, TRAINING & EXPERIENCE
  • Enrolled and/or in pursuit of a collegiate education
  • Completed a Level one internship or other internship experience
  • Strong organizational skills
  • Positive attitude and the willingness to work with all facets and levels of management

PHYSICAL DEMANDS

The physical demands for this position are sits, stands, stairs, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

This position's duties may change sometimes. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It's not intended to be all inclusive.

To ensure we protect our team members and the integrity of our company, all associates must go through a background check before starting with the company. The background check will include validation of information supplied on the application and criminal history. Depending on the position's nature, additional checks such as driving history, physical ability, or credit check may also be required.

Continental is proud to be an Equal Opportunity Employer.

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