Cashier/Sales Associate

**Cashier/Sales Associate (Ludlow, MA)**

**Ludlow, MA Associate Position Reports To Store Manager**

***We are seeking a part-time Cashier/Sales Associate*** ***COME JOIN OUR TEAM***

This is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. It is also responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

**Job Description**

**Essential Duties:**

* Ability to combine amazing customer service with strong sales skills;

* Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;

* Work with management team to achieve established sales and productivity goals;

* Assisting in maintaining the good working condition of store equipment;

* Work with management to develop and execute ideas and activities to increase store traffic;

* Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;

* Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards

* Greet customers as they enter the store

* Answer phone calls

* Maintain awareness of all promotions and advertisements

* Accurately and efficiently ring on registers and maintain all cash at registers

* Maintain orderly appearance of register area and supplies stocked

* Solicit customers to open an Ace Rewards card

* Issuing receipts, refunds, credits or change due to customers

* Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

**Qualifications, Knowledge, Skills and Abilities**

**Qualifications:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

**Education/Experience:**

No experience or formal education required. Experience in a retail environment a plus.

**Language Ability:**

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization.

**Math Ability:**

Should be able to calculate figures and amounts and apply basic concepts of math.

**Reasoning Ability:**

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

**Computer Skills:**

Must have ability to process information and/or merchandise though a register system. Must have knowledge of retail computer systems, electronic cash registers and Microsoft Word. Knowledge of Microsoft Excel and Epicor Eagle a plus.

**Certificates and Licenses:**

None required.

**Supervisory Responsibilities:**

This job has no supervisory responsibilities.

**Work Environment:**

The noise level in the work environment is usually moderate. Flexible hours of availability are required due to the demands of the retail environment.

**Physical Demands:**

The minimum physical requirements for this position include:

* Lifting at least 7 to 10 lbs on a routine basis; lifting may exceed 40 lbs in certain instances;

* Bending, climbing and twisting are routine; the position requires the ability to retrieve, stock, and move product;

* Manual dexterity; working with cash registers and computers, assembly of some products; ability to quickly make appropriate change for customers

* The ability to see and read product labels, dispense product knowledge, and communicate with our customer base.

* Ability to stand and walk store consistently for up to 4 hours or more at a time.

* Ability to physically handle all merchandise purchased by customers to scan, bag and place back in the customers shopping cart.

* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set for in the sales associate job description.

* Ability to restock all cash wraps area shelves with product and ability to clean and dust all shelves daily.

**Education**

Graduated High School/GED* No Yes School

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Graduated College* No Yes School

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Degree

Major Field of Study

Any Additional Education No Yes School

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Degree

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Any Additional Education **Skills**

Check all that apply.

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Supervisor Name and Title

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Supervisor Name and Title

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**Additional Experience or Qualifications**

List any other experience, skill or qualification which you believe should be considered in evaluating your qualifications for employment. You may include verified work performed on a volunteer basis. You may include military service which you would like considered in connection with your application for employment. You may exclude organizations which indicate race, creed, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, HIV/AIDS status, domestic violence victim, homelessness, national origin, age, and disability, military or veterans status, Vietnam era veteran, or being a member of the reserves or national guard.

** Equal Opportunity Employment**

Applicants for employment are considered without regard to race, religious creed, color, religion, sex, sexual orientation, gender identity or expression, transgendered status, marital status, pregnancy, genetic information, citizenship, national origin, ancestry, age, handicap, past or present physical or mental disability, mental retardation, HIV/AIDS status, domestic violence victim status, homelessness, whistleblower activity, military or veterans status, Vietnam Era Veteran, or being a member of the Reserves or National Guard. It is unlawful in Connecticut, Massachusetts, Maine and Rhode Island to administer a lie detector test as condition of employment or continued employment. It is unlawful in Maine to base an employment decision on a previous assertion of a claim or right under the Maine Workers Compensation Act. An employer who violates this law will be subject to criminal penalties and civil liability.

** Notification and Agreement**

I understand that this employment application, and/or the granting of an interview, does not represent a contract or promise of employment or of future benefits by Rockys Hardware, Inc. I understand and agree that if hired, my employment will be at-will and may be terminated, with or without cause, at any time by either myself or my employer. I also understand that this statement supersedes any and all oral representations made by agents or representatives of Rockys Hardware, Inc.

I certify that all answers given by me are true, accurate and complete. I understand that the falsification, misrepresentation or omission of fact on this application or any other accompanying or required documents, will be cause for denial of employment or immediate termination of employment, regardless of when or how discovered.

I authorize the investigation of all statements and information contained in this application. I release from all liability anyone supplying such information and I also release Rockys Hardware, Inc. from all liability that might result from making an investigation.

If hired, I agree to abide by all of the company rules and regulations, and