Customer Service Cashier

2 months ago


Ludlow, United States Randall's Farm Full time
Job DescriptionJob Description

Responsible for cashiering responsibilities, supervising cashiers, and handling returns or exchanges.  Performs related duties as assigned including assisting other departments.

 

Daily Tasks Include: 

  • Correctly operate cash register, credit card machine, scale, calculator, and lottery machine.
  • Accurately accept and process payments including cash, personal checks, credit/debit cards, EBT, coupons, and gift certificates.
  • Handles all incoming calls, transfers them to the appropriate departments.  Take and process customer orders.
  • Communicate customer and employee concerns to management.
  • Communicate training information to cashiers
  • Accept lawful responsibility for the sale of alcohol, and lottery transactions.
  • Check-in, price, and stock merchandise.
  • Support cashiers in managing cash levels, i.e. “sweeps”, change, etc.
  • Maintain schedule coverage in conjunction with management.
  • Communicate customer needs to other departments (customer assistance, wholesale orders, carriage pickup, etc.)
  • Orchestrate breaks and cashier shift changes.

Additional Responsibilities

  • Maintain a clean and neat work area.
  • Maintains lottery and stamp inventories.
  • Assists customers in product choice and availability. Maintains product knowledge.
  • Merchandise newspapers and return unsold papers for credit.
  • Monitors restrooms and store for cleanliness.
  • Call for emergency services during an accident or incident.
  • Log refrigeration/freezer temperatures and notify appropriate personnel of temperature deviations.
  • Call to confirm deliveries the night before scheduled.
  • Maintains proper dress and adheres to company policies.

 

Minimum Education:  High School equivalency.

 

Age Requirement:  Must be at a minimum 18 years old.

 

Minimum Experience:  Previous Cashier or Customer Service Experience Required. On the job training provided.

 

Skills:  Multitasking. Must be able to follow oral and written instructions and established procedures.

 

Physical Requirements:  Prolonged standing/walking required.  Moderate physical effort: (lift/carry frequent up to 40#.)  Subject to seasonal and refrigerated temperature extremes.

Company DescriptionRandall’s Farm & Greenhouse is a small family owned business providing the Best Fresh to our community.Company DescriptionRandall’s Farm & Greenhouse is a small family owned business providing the Best Fresh to our community.

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