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Operations Specialist

3 months ago


Torrance, United States Kitchen Bath Collection Full time

Operations Specialist (mid-level position), ~$50,000 salary KitchenBathCollection.com is currently seeking a qualified applicant to fill the open Operations Specialist position at our Torrance location. We are looking to fill this position immediately. Applicant must have a great attitude and be willing to work at a fast pace, take direction, and be part of a team. Looking for a talented asset who can grow with our company This is a full-time position. Hours are Monday through Friday from 8am to 5pm. The Job: The Operations Specialist is a detail-oriented individual who is responsible for maintaining the integrity of our internal operating procedures and ensuring accuracy in our internal system, OPAL. The Operations Specialist will report to the Operations Lead and work closely with the CEO and CRO. Attributes were looking for: - Detail-oriented and organized - Analytical and data-centric thinker - Team player - Works at a fast pace Responsibilities: - Reconciliation of inbound ocean freight shipments. Count items at receipt, report discrepancies, adjust inventory or damages discovered at QC, etc. - Inventory control. Find and resolve inventory errors in system, removing or updating serial numbers as needed. - Merchandising. Upkeep accuracy of product listings across all sites, including uploading the latest imagery. - Coordinate with Marketing and 3D team members to optimize listings. Monitor price fluctuations on partner sites and listing rankings. - Account management. Monitor account health on e-tailer partner sites. Address any concerns (cancellation rate, return rate, etc.) with appropriate team and implement changes to improve metrics. Invoice auditing, resolving billing issues, and coordinating with Finance to maintain all accounts in good standing. - Provide high-level support to Operations Teams. Includes Shipping, Customer Service, and Warehouse teams. - Additional duties and tasks as assigned. Requirements: - Bachelors degree or higher - Proficient in Microsoft Excel (VLOOKUP, pivot tables) - Prior experience in e-commerce operations a plus Benefits: Medical and dental insurance 401K 100% of monthly premiums for both plans are covered by the company About Us: Kitchen Bath Collection was established in 1994 in Southern California and has been manufacturing designer kitchen and bathroom products for over 25 years. Our brand is recognized as an industry leader in design, quality, and value. We are most widely known for our collection of bathroom vanities. We are a dynamic, rapidly growing e-commerce business and approach the hiring process with our long-term goals in mind. We are looking for a long-term asset with the potential to grow with us Kitchen Bath Collection is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.

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